Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Wolfchase
Memphis, TN
936 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 936 reviews
June 15, 2023
About to pay my 3rd $940 monthly car payment and then insurance on an Expedition I can’t drive because Ford has had it in the shop for so long. At only 56,000 we shouldn’t be having problems like this. T insurance on an Expedition I can’t drive because Ford has had it in the shop for so long. At only 56,000 we shouldn’t be having problems like this. They have called MULTIPLE times to tell us the different things they’ve tried to fix it haven’t worked so they continue to try different things. What kind of mechanics do they have there where it’s just trial and error?!! We asked them to just buy it back from us since they email all the time saying they want to do that anyway. They gave us an offer and then rescinded saying the car isn’t safe to drive - but at the same time said we could come pick it up and drive it while they waited for more parts?!!! So it isn’t safe enough for Ford to drive but they’re happy to have us come drive it?!! Please do not purchase a Ford or use this dealership for repairs. This is insane and has no end in sight. More
by Sstarnes
Employees Worked With
Jeff Smith, General Manager
June 14, 2023
Went in for oil change which went well and rotation of tites.. However, upon returning home there was a note that a tire(s) needed replacing. No one even mentioned at the time of service. Went to go out t tites.. However, upon returning home there was a note that a tire(s) needed replacing. No one even mentioned at the time of service. Went to go out today to a flat tire. Not happy. More
by bmaher3931
Employees Worked With
Barbara Myers
June 12, 2023
Excellent service while we were in town seeing our new grand baby. Barbara in the service office and Jimmy in the service department went above and beyond to help. I would give 10 stars if I could. grand baby. Barbara in the service office and Jimmy in the service department went above and beyond to help. I would give 10 stars if I could. More
by twbaia
Employees Worked With
Barbara, Jimmy
June 11, 2023
From placing the order to picking up our new vehicle Tommy Barkley was a pleasure to work with. He kept us informed on the progress and was the first to let us know the vehicle had arrived at the dealer Tommy Barkley was a pleasure to work with. He kept us informed on the progress and was the first to let us know the vehicle had arrived at the dealership by sending us a picture. More
by Scott
Employees Worked With
Tommy Barkley
June 11, 2023
My experience with this dealership was amazing. I will continue to bring my vehicles back as needed and per recommendations. Thanks service team!👍 I will continue to bring my vehicles back as needed and per recommendations. Thanks service team!👍 More
by dicker123
Employees Worked With
Tim at Hwy.64 location
June 09, 2023
Couldn't have been happier with friendliness of the staff, the salesperson I dealt with Chris was very helpful. They were eager to not just meet expectations but exceed them in my purchase of a new F15 staff, the salesperson I dealt with Chris was very helpful. They were eager to not just meet expectations but exceed them in my purchase of a new F150 truck. Ford has really outdone themselves on building this vehicle 2023 F150, 3.5 with FX4 and MAX tow package, the interior is beautiful and well thought out with many modern conveniences. Thanks More
by goodknight1958
Employees Worked With
Chris Templeton
June 07, 2023
The service department is outstanding. Very efficient and courteous. It’s so good that I decided to order my next vehicle through this dealership. I’m very pleased. Very efficient and courteous. It’s so good that I decided to order my next vehicle through this dealership. I’m very pleased. More
by GoalieThreeOne
Employees Worked With
Barbara
