AutoNation Ford Wolfchase

The dealership was very easy to work with. Particularly with all the challenges Ford had with delivering Maverick Hybrids. I enjoyed with with Herman (HQ). Particularly with all the challenges Ford had with delivering Maverick Hybrids. I enjoyed with with Herman (HQ). More

It was an oil change. Took 3 1/2 hours and had an appointment. Made a mess on the underside of engine area. Oil dripping off of oil pan, a/c compressor and frame. Oil drip Took 3 1/2 hours and had an appointment. Made a mess on the underside of engine area. Oil dripping off of oil pan, a/c compressor and frame. Oil dripping not from engine leaks but from sloppy workmanship. Car only has 40k on it. Did not use Ford OEM filter or oil. Bill had to be adjusted to the coupon that Autonation sent me and I showed to the service writer. Will not use Autonation again for an oil change. Will go back to Landers Quick Lane for now on. More

Barbara is always good with us. Making sure everything is taken care of the best of her ability and for a reasonable price. Always has excellent communication on what the repairs wi Making sure everything is taken care of the best of her ability and for a reasonable price. Always has excellent communication on what the repairs will take and staying in contact all the way through the process.. More

Scheduling my appoint online was quick and easy. The service reps greeted me with a smile and my car was done timely, while I waited in the lobby. The service reps greeted me with a smile and my car was done timely, while I waited in the lobby. More

Everyone was extremely nice and made our purchase a pleasant experience from the time we walked in until we drove off in our new truck. Our salesman and finance team were great! We would definitely re pleasant experience from the time we walked in until we drove off in our new truck. Our salesman and finance team were great! We would definitely recommend this dealership. More

Service needs to be improved. Right rear lug nuts not tightened. Prior services tire damaged, door paint damage and wrong size wipers installed. Last service lug nuts started to s Right rear lug nuts not tightened. Prior services tire damaged, door paint damage and wrong size wipers installed. Last service lug nuts started to swell. Advised to go to Amazon to buy replacement. More

Outstanding service writer and other employees. Prices are exorbitant but probably in line with other dealerships. Final cost was $57 more than quoted. When questioned the overage was attributed Prices are exorbitant but probably in line with other dealerships. Final cost was $57 more than quoted. When questioned the overage was attributed to "shop fees", a percentage of the quoted price. Nothing but extra profit for the dealership. AutoNation should include "shop fees" in the quote if they are going to to add them to the final job charges. More

Reliable fast and efficient. I schedule my appointment online and everything from drop off to pick up is well communicated and organized. I schedule my appointment online and everything from drop off to pick up is well communicated and organized. More

Mr. Tim. And service department a really good care of us. They were well organized, took the time to listen, and also very informative about what was going on with my vehicle. They were well organized, took the time to listen, and also very informative about what was going on with my vehicle. More

I always get great service in person but always have a problem with being updated about when I can pick up my car or at least an estimated time so I can prepare to pick it up. Especially since you are una problem with being updated about when I can pick up my car or at least an estimated time so I can prepare to pick it up. Especially since you are unable to take me to and from my work, I have to rely on friends. More