AutoNation Ford Westlake - Service Center

It was such a pleasure to work with Ashley. She is thorough and explained all of the charges for the service requested and also provided information about what was recommended. In a time when She is thorough and explained all of the charges for the service requested and also provided information about what was recommended. In a time when good customer service is hard to find, it was a bright spot in my day to work with her! More

Excellent service and sales departments. Knowledgeable and friendly. Would recommend to anyone looking to buy or need servic Knowledgeable and friendly. Would recommend to anyone looking to buy or need servic More

The actual service has always been good but iv noticed a decline in the staffs care for customer support. Maybe I got a bad apple but I hesitate to return anymore just so I don't have to deal with long wait decline in the staffs care for customer support. Maybe I got a bad apple but I hesitate to return anymore just so I don't have to deal with long wait times and not getting notified when my vehicle was ready, along with other issues. More

The service I received on March 29th 2023 was extremely pleasant and satisfactory. Jordan was friendly and professional. Every one who walked by greeted me and asked if I was being helped. pleasant and satisfactory. Jordan was friendly and professional. Every one who walked by greeted me and asked if I was being helped. More

Prompt, courteous, friendly, knowledgeable and very helpful, they also afford me a ride home which was helpful instead of waiting there all day. helpful, they also afford me a ride home which was helpful instead of waiting there all day. More

Good location, close to home. Service Department was helpful and the scheduling was convenient. Work was done quickly. Service Department was helpful and the scheduling was convenient. Work was done quickly. More

Service center is accommodating with appointments around your schedule and offers you a ride if you don’t want to wait. your schedule and offers you a ride if you don’t want to wait. More

Friendly staff no problem with my visit quick service explained my services before and after explained my services before and after More

Jordan Looney was very helpful and thorough with explainjng what needed to be done to our truck. explainjng what needed to be done to our truck. More

Always great customer service ! Ashley is informative and attentive. The technicians are awesome and fast minimal wait time. Ashley is informative and attentive. The technicians are awesome and fast minimal wait time. More