AutoNation Ford Westlake - Service Center

Everything went ok ,I don’t like to be forced to write 15 words ,thank you words ,thank you More

Danielle Langlois provided top notch customer service, excellent communication and knowledge of service offerings, and super friendly to talk to. excellent communication and knowledge of service offerings, and super friendly to talk to. More

Great experience. Greeted and helped immediately. Ashley was very friendly and recommended what I should have done since my car was just a year old. So nice doin Greeted and helped immediately. Ashley was very friendly and recommended what I should have done since my car was just a year old. So nice doing business with a cheerful person who is there to help the customer 😊 More

excellent service, friendly staff, Ashley was great, Mr. Pritt runs an honest business,the repairs were done in great time and extremely professional Pritt runs an honest business,the repairs were done in great time and extremely professional More

First time being at this location, I had a very nice experience. All the personnel was excellent. Great customer service. experience. All the personnel was excellent. Great customer service. More

The service dept is excellent. They keep you informed, very friendly and reasonably priced. I highly recommend them. They keep you informed, very friendly and reasonably priced. I highly recommend them. More

I have had 2 Ford Escapes and 1 Ford Explorer from Auto Nation. I was always impressed with the customer service and the friendliness of the employees. Nation. I was always impressed with the customer service and the friendliness of the employees. More

Friendly service on vehicle and the shuttle pick up was very convenient with efficient and pleasant. very convenient with efficient and pleasant. More

Friendly, efficient, courteous and good workman ship. Usually if you wait it’s not longer than an hour Usually if you wait it’s not longer than an hour More

Appointment was easy to make, we were able to have it worked in within the week, we dropped the car off, we were contacted that day, the estimate was very close to actual cost, they did what they said th worked in within the week, we dropped the car off, we were contacted that day, the estimate was very close to actual cost, they did what they said they'd do, when they said they'd do it, at the cost and time they told us. The car drives like new, we love the car and this was the first major work we had done, after 9 years and 116,000 miles, we can't complain. Our only wish was that Ford would start making cars again as we will not be buying an SUV. More