AutoNation Ford Westlake - Service Center

Ashley did an amazing job via phone and text. She answered all my questions and was very personable. All service was performed as expected, faster than expected. A ride was also provided and t She answered all my questions and was very personable. All service was performed as expected, faster than expected. A ride was also provided and the driver was great. Thank you AutoNation. More

This dealership has friendly workers, clean facilities, knowledgeable mechanics, and excellent service. I’ll be happy to return here for service. knowledgeable mechanics, and excellent service. I’ll be happy to return here for service. More

Outstanding service. Every detail taken care of and then reviewed. Thank you Auto Nation Westlake. Every detail taken care of and then reviewed. Thank you Auto Nation Westlake. More

Great quality of service. They track the needs of my truck and help me take great care of it. All the associates are knowledgable. They are short staffed for people to answer They track the needs of my truck and help me take great care of it. All the associates are knowledgable. They are short staffed for people to answer the phone, but if you leave a message they call you back promptly . I purchased my truck from another dealer knowing I could bring it here for service. I Have been bringing all my vehicles to John Lance for over 30 years. They have had their ups and downs, but they are most definitely back on track. More

I drive my truck for service I was promised it will be done the end of the day, and the end of the day the truck was not done. I was really disappointed. I had to cancel some deliveries just to get a serv done the end of the day, and the end of the day the truck was not done. I was really disappointed. I had to cancel some deliveries just to get a service no one took care of it. More

Thank you for the wonderful service. I came for an oil change and Ashley let me know what else was needed at this time. i greatly appreciate her interest. I came for an oil change and Ashley let me know what else was needed at this time. i greatly appreciate her interest. More

Everything went ok ,I don’t like to be forced to write 15 words ,thank you words ,thank you More

Danielle Langlois provided top notch customer service, excellent communication and knowledge of service offerings, and super friendly to talk to. excellent communication and knowledge of service offerings, and super friendly to talk to. More

Great experience. Greeted and helped immediately. Ashley was very friendly and recommended what I should have done since my car was just a year old. So nice doin Greeted and helped immediately. Ashley was very friendly and recommended what I should have done since my car was just a year old. So nice doing business with a cheerful person who is there to help the customer 😊 More

excellent service, friendly staff, Ashley was great, Mr. Pritt runs an honest business,the repairs were done in great time and extremely professional Pritt runs an honest business,the repairs were done in great time and extremely professional More