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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
574 Reviews

574 Reviews of AutoNation Ford Westlake - Service Center

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August 20, 2021

I did my oil change took over More than one hour but they were friendly and they took care of my do your Tacoma truck and professional More

by joe3945
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berry
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 20, 2021

AutoNation Ford Westlake is the best dealership I have ever worked with. Barry, Mike and their staff go out of their way to make sure their customers are satisfied and happy. The service work is of extr More

by titlestar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry, Mike, Karen & Joe all in the Service Department., Hans "Pete" Wimmer , Denise Kucinich
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 19, 2021

Communication from the service department was direct, prompt, professional, and informative. Information, service cost, and time requirements were communicated throughout the service process. I would re More

by JHarford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mihalich
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2021

Good people great service always has been thank you much More

by gbradick_48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Meeks always works on my car's great guy, Tom Terbrack
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

August 17, 2021

Service was great And the staff was very friendly in and out More

by dennydreher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi Dennydreher, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

August 14, 2021

Everyone is friendly and helpful—They just make it so easy when you bring your car in for service! More

by debw326
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Aug 16, 2021 -

AutoNation Ford Westlake responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2021

I brought my new Fusion in for routine maintenance. I was told approx 1 hr and 15 mins and they were done in 55 minutes. The car was immaculate. Kevin was so friendly and so helpful. This is my 6th ca More

by cbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Tony
Aug 16, 2021 -

AutoNation Ford Westlake responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 13, 2021

Went in for oil change. Service department personnel were friendly and helpful. Vehicle was ready when they said it would be. They even washed it. Very satisfied with the service. More

by tmyers555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mihalich
Aug 16, 2021 -

AutoNation Ford Westlake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Westlake. Feel free to stop by if you ever need any more help.

August 11, 2021

The service department is top notch! Mike was quick to get me in when I had an issue with my tire. I’m leaving on a trip and he worked me into the schedule to handle my concerns. He also had me shuttled More

by kathyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike.
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Have been taking my car there for routine maintenance. The service team is very friendly and understand my needs. I will continue to have my car serviced at AutoNation. More

by Escape2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mihalic
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! If you have any further questions, please give us a call. We're always happy to help!

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