AutoNation Ford Westlake - Service Center

I brought my car in for routine maintenance and said they could have the care all day. My appointment was 8 am and I received a call before noon that my car was ready. Melissa, my service rep was wonderful. could have the care all day. My appointment was 8 am and I received a call before noon that my car was ready. Melissa, my service rep was wonderful. She is a real asset to AutoNation Westlake. More

I came in for pil change on my 2020 Ford Fusion. I did not know how to access my Ford pass points and the gentleman helped me and I has more than enough points to cover the service. An hr later service c not know how to access my Ford pass points and the gentleman helped me and I has more than enough points to cover the service. An hr later service complete. More

Mike in the service department has been helpful and courteous. He kept me updated about the repairs and cost. courteous. He kept me updated about the repairs and cost. More

Very competent service department and knowledgeable staff. Kept me up to date on the status of my vehicle. Will continue to go to them for my car service and purchases. staff. Kept me up to date on the status of my vehicle. Will continue to go to them for my car service and purchases. More

I always take my car to Auto Nation in Westlake for service. They are always very courteous and very thorough with my car as to any mechanical problems. Barry was excellent and professional and kept me service. They are always very courteous and very thorough with my car as to any mechanical problems. Barry was excellent and professional and kept me informed with the problems and costs. More

Melissa was very helpful and professional in keeping me up to date with the ongoing service and costs. up to date with the ongoing service and costs. More

Service was courteous and informativeMike listen to my Service was courteous and informative Mike listen to my concerns I will use it again Service was courteous and informative Mike listen to my concerns I will use it again More

Took the car in for oil change and tire rotation and bought new wipers. Service time was great as well as customer service (Melissa) I was surprised though that they didn't wash the car and my dash sc bought new wipers. Service time was great as well as customer service (Melissa) I was surprised though that they didn't wash the car and my dash screen wasn't like I left it. Trying to figure out how to get it back. More

I always have a good experience with the service department at Autonation Ford Westlake. They are quick, thorough and professional. In addition, while I wait for my vehicle, I am always waiting in department at Autonation Ford Westlake. They are quick, thorough and professional. In addition, while I wait for my vehicle, I am always waiting in an area that is always kept very clean and I can either read a book or watch TV, knowing it is never a really long wait. The service department here has always been one of the reasons I continue to come back again and again to purchase vehicles at this dealership. More

Always take our car to Auto Nation to be serviced. We are confident in their staff and mechanics, and feel they are always honest with us. are confident in their staff and mechanics, and feel they are always honest with us. More