AutoNation Ford Westlake - Service Center

Melissa made the entire diagnostic and repair process(including shuttle drop off and pickup ) comfortable and seamless. process(including shuttle drop off and pickup ) comfortable and seamless. More

I was happy with the service I received.It was fast and very efficient I was happy with the one who helped me. very efficient I was happy with the one who helped me. More

Barry was very polite a d helpful. My car was serviced in less time than estimated. less time than estimated. More

Everyone was pleasant. Service was efficient and reasonably priced. Appreciated the car wash. Most staff did not wear masks. Everyone needs to! As pleased as I was with the service, under similar pa reasonably priced. Appreciated the car wash. Most staff did not wear masks. Everyone needs to! As pleased as I was with the service, under similar pandemic conditions I would not return. More

They did a great job they did it on time and I got my car back working better than when I brought it in back working better than when I brought it in More

FAIR--HONEST--COURTEOUS--SERVICE TECHS WHO KNOW THE VEHICLES fairly priced and completed in the estimated time Need I say more? VEHICLES fairly priced and completed in the estimated time Need I say more? More

I have leased my last 3 vehicles from Autonation of Westlake (Denise Kucinich was our Salesperson) she is extremly helpful in all aspects.Your Service Dept. is top notch also.I just had my 2020 Escap Westlake (Denise Kucinich was our Salesperson) she is extremly helpful in all aspects.Your Service Dept. is top notch also.I just had my 2020 Escape in for my 1st service and Melissa was also very good at her job.Continue the good work and I will be back again in future. Thank you, Ray and Diane Demko More

Service Department:I waited 2 hours for maintenance Service Department: I waited 2 hours for maintenance service on my car. After 1-1/2 hour I was told They had to go out and buy a filter because they Service Department: I waited 2 hours for maintenance service on my car. After 1-1/2 hour I was told They had to go out and buy a filter because they didn’t carry Subaru parts in the shop. This would have made perfect sense if they hadn’t had 2 weeks notice from when the appointment was made. The car wash was broken so I didn’t get a wash. Employees were pleasant and otherwise helpful. More