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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
574 Reviews

574 Reviews of AutoNation Ford Westlake - Service Center

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January 17, 2022

Always a great experience. Friendly and quick service. Always keep me informed about what's going on. More

by hpw53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Tabor
Report | Print
Jan 20, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2022

Was able to get an appointment quickly for fan Turns out Was able to get an appointment quickly for fan Turns out an incorrect cabin filter from outside shop that was installed when I got an oil change Qu More

by Lou T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in service
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Jan 20, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2022

Fantastic Dealership!! We have puchased 5 New Cars here and have always been thrilled...Especially with the Service Dept!! More

by jrjsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service
Report | Print
Jan 20, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2022

Service was for a recall very easy to schedule and quickly done. Finished in less than two hours More

by mkoch47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Jan 20, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2022

AutoNation Ford Westlake folks are the best in the business. We are always treated very well all the service work is done on time and correctly. We would never go to any other dealer for service or to More

by jfskhs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer , Sydney Thorp
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Jan 20, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 16, 2022

Friendly, responsive, thorough, caring. This dealership and its service personnel are the best. Highly recommend. More

by contactkucinich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Report | Print
Jan 19, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jan 19, 2022 -

contactkucinich responded

👍👍

January 15, 2022

Service is easy to schedule and they fix the problem the first time every time! More

by jeffcwa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki
Report | Print
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 13, 2022

Friendly staff and great service! Very professional and knowledgeable as well! Got me in and out in a timely manner. More

by Kathyhodge1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

January 12, 2022

Great customer service here. The only thing that I wasn't real impressed with is when I left, I had to search the parking lot for my car..they should have it waiting for you. More

by Leanza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't get names
Report | Print
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello Leanza, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Have a great day!

January 11, 2022

Every thing went well. Car was repaired right away, sooner than expected. Got me in right away. More

by pj72173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jan 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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