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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
574 Reviews

574 Reviews of AutoNation Ford Westlake - Service Center

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February 05, 2022

Always a great experience at Westlake Auto Nation. Fast service and done well. Will recommend all the time. More

by denise19571
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 08, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

February 04, 2022

Barry was very efficient and made my experience effortless. Will be back. Best dealer around More

by Aconrad0702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry
Feb 08, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 04, 2022

The dealership is very clean and friendly. From start to finish the people are wonderful and they complete the jobs you are in for. The communication is very strong as they keep you up-to-date on what is g More

by Dan Kowalski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Feb 04, 2022 -

Dan Kowalski responded

Awesome dealership to work with!

February 02, 2022

A great service department and a nice waiting area while your car, SUV or truck is being serviced. More

by Erikjurs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Feb 07, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

It took a little time to get our part because of supply chain, but they did nice work. Had our cabin filter replaced too, as it looked like it was never done by previous owners. All in all it was a great More

by StormLover3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Feb 06, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

The service department has always taken good care of me. Friendly staff and not pushy. Very honest with me. More

by Ileancausey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 05, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2022

This is the 1st time I was unhappy. The reason 2 hour for rotation of tires and a oil change, is a little much. You make an appointment for a reason. I was fully awear that they were busy, but when 2 c More

by jmgaukr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nothing in sales it had to do with service
Feb 06, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (440) 296-3019 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Feb 06, 2022 -

jmgaukr responded

I said my peace. Nothing more needs to be said. It is done and over with.. I have a appointment in July and I am sure things will be different. Like I said things happen. Just felt someone needed to know. Thank You

January 31, 2022

We have been buying our Ford vehicles for many years now because of customer service! We know that we will be taken care with this dealership! Ford Auto Nation is where we buy our vehicles because we feel More

by jbuzz1948@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Zanko, Denise Kucinich
Jan 31, 2022 -

jbuzz1948@yahoo.com responded

We have been buying our Ford vehicles for many years now because of customer service! We know that we will be taken care of with this dealership! Ford Auto Nation is where we buy our vehicles because we feel like a valued customer! Service department is outstanding!

January 28, 2022

My family and I have been dealing with Autonation since it was John Lance ford. We have purchased many cars and brought them in for service. My car needed a new battery and tire repair. As always, they More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Shank
Jan 31, 2022 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 27, 2022

Very friendly, knowledgeable staff answered all of my questions. It was a lot faster than I expected, I was in and out in less than a hour. More

by James.sherwood68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley shanks
Jan 31, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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