AutoNation Ford Westlake - Service Center
Westlake, OH
574 Reviews of AutoNation Ford Westlake - Service Center
The dealership is very clean and friendly. From start to finish the people are wonderful and they complete the jobs you are in for. The communication is very strong as they keep you up-to-date on what is g finish the people are wonderful and they complete the jobs you are in for. The communication is very strong as they keep you up-to-date on what is going on with your car. Melissa is an awesome service associate as she is friendly, thorough, and excellent about keeping you updated as to how your vehicle is progressing. More
It took a little time to get our part because of supply chain, but they did nice work. Had our cabin filter replaced too, as it looked like it was never done by previous owners. All in all it was a great chain, but they did nice work. Had our cabin filter replaced too, as it looked like it was never done by previous owners. All in all it was a great job! More
This is the 1st time I was unhappy. The reason 2 hour for rotation of tires and a oil change, is a little much. You make an appointment for a reason. I was fully awear that they were busy, but when 2 c for rotation of tires and a oil change, is a little much. You make an appointment for a reason. I was fully awear that they were busy, but when 2 customers came in after me for the same thing and left way before me, thats a problem. Melissa was very busy and still was pleasant. Like I said busy. She is very helpful explaining things which I greatly appreciate. More
We have been buying our Ford vehicles for many years now because of customer service! We know that we will be taken care with this dealership! Ford Auto Nation is where we buy our vehicles because we feel because of customer service! We know that we will be taken care with this dealership! Ford Auto Nation is where we buy our vehicles because we feel like a valued customer! Service department is outstanding! More
My family and I have been dealing with Autonation since it was John Lance ford. We have purchased many cars and brought them in for service. My car needed a new battery and tire repair. As always, they it was John Lance ford. We have purchased many cars and brought them in for service. My car needed a new battery and tire repair. As always, they were super helpful and repaired it very quickly. Brad was professional, efficient and friendly! More
Very friendly, knowledgeable staff answered all of my questions. It was a lot faster than I expected, I was in and out in less than a hour. questions. It was a lot faster than I expected, I was in and out in less than a hour. More