AutoNation Ford Westlake - Service Center
Westlake, OH
575 Reviews of AutoNation Ford Westlake - Service Center
From start to finish I had a great experience, everyone was very nice. I first dropped my Fusion off for an oil change, and went to the show room to discuss my lease end options. That turned into getting a was very nice. I first dropped my Fusion off for an oil change, and went to the show room to discuss my lease end options. That turned into getting a new car, a Bronco Sport! Every person that I talked with that day, between services, sales and financial, was knowledgeable and genuine. I didn't get the sense of this is just another sale. They answered my questions and concerns. They really worked with me, understood what I wanted, and made it happen! Always a great experience at Autonation Ford Westlake. More
Just an oil change? Not the feeling you get when dealing with the service staff. Three auto purchases with them, and MANY service/maintenance needs, its the personal a Not the feeling you get when dealing with the service staff. Three auto purchases with them, and MANY service/maintenance needs, its the personal and professional experience that keeps us coming back. More
Experienced staff from service advisors to technicians. Good communication of the service process and time to complete estimate. Tops in my book. Good communication of the service process and time to complete estimate. Tops in my book. More
I arrived 15 minutes early and Bradley stated he was happy to service my Fusion. He was so pleasant and professional! My car was ready exactly when he said it would be. Infact, I think it was a few m happy to service my Fusion. He was so pleasant and professional! My car was ready exactly when he said it would be. Infact, I think it was a few minutes earlier then quoted! The waiting area was immaculate, and chairs were comfortable. My car was ready and cleaned. I love the service! My hat's off to the mechanic that did my checkup! More