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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
575 Reviews

575 Reviews of AutoNation Ford Westlake - Service Center

Sort by
March 22, 2022

Courteous. Timely. Accommodating. I had the plastic shield on the bottom of my car come off and they fixed it with no charge. I forgot my coupon at home when I More

by Kaystone1422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All in service dept
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Mar 26, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 22, 2022

Great place friendly and knowledgeable people. Great service and helpful. I would definitely buy another car from them More

by TPMO51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
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Mar 26, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 21, 2022

Very friendly, helpful. Explained necessary service and expedient in getting work done. Appreciated the car wash. More

by miller-malue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensaal
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Mar 25, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2022

Oil change and wiper blades for my F-150, The truck was ready faster than I expected, and I really appreciated the car wash! Thanks More

by r.sroka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
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Mar 19, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2022

good job-good job-good job-good job-good job-good job-good job thanks More

by zabawskidave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Johnson
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Mar 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 19, 2022 -

zabawskidave responded

good job

March 15, 2022

The service representative was very pleasant and courtesy. The service by the team was quick and efficient. My service was top notch and spot on. Thank you Autonation! More

by omalley912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2022

Routine maintenance on a car I'd like to keep for a while. They did a nice job, and the car was ready faster than I expected. The shuttle service prevented me from having to sit and wait at the dealers More

by Eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa in service, and the shuttle driver (can't remember his name)
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March 12, 2022

I like coming here. The people are friendly and they are in my neighborhood. Thanks More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki
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Mar 13, 2022 -

AutoNation Ford Westlake responded

Hi Harry, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2022

When I am town I only use Auto Nation to have my Ford E-150 serviced. I bought it from John Lance Ford in 2009 and I always have good service. More

by gailstrieter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know there names. BUT I ALWAYS ASK FOR JAMIE IF POSSIBLE.
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Mar 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 10, 2022

Service is attentive and the facility is clean and well designed. It is always a pleasure to visit when having vehicle services. Keep up the good work. More

by gmgroh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barb Johnson
Report | Print
Mar 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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