AutoNation Ford Westlake - Service Center

I've gotten 3 vehicles from Autonation and in the 16 years I've dealt with them have only had 2 not so great experiences. Good customer service and fixes that stay fixed, problems solved, mean no worr years I've dealt with them have only had 2 not so great experiences. Good customer service and fixes that stay fixed, problems solved, mean no worries for me. More

Have always used this dealership since moving to the area. Good sales team and service department. area. Good sales team and service department. More

I was in for routine service. I waited and my car was ready very quickly. I waited and my car was ready very quickly. More

Been regularly getting my service calls at Autonation. A bit hesitant this time since my friend Terry Brennan died over the winter. However, the same cheery, efficient and effective practice was in place. A bit hesitant this time since my friend Terry Brennan died over the winter. However, the same cheery, efficient and effective practice was in place. I was welcomed at the scheduled time, got the oil change and the tires rotated, and received a salt dispersing car wash all within the hour. Gary Kucinich who was a long-time friend was on hand to greet me. Start of a good day. More

Service was excellent. Car was washed when I received it Service personnel kept me updated. Car was washed when I received it Service personnel kept me updated. More

Great customer service. They are thorough and responsive. They always figure out any issues. I recommend. They are thorough and responsive. They always figure out any issues. I recommend. More

Wouldn't go anywhere else to have my Escape serviced! My relationship with AutoNation goes back to the former John Lance Ford when it was the 1st Service Center to have evening hours which was great for My relationship with AutoNation goes back to the former John Lance Ford when it was the 1st Service Center to have evening hours which was great for workers. More

I was pleased that when I got there a little early that they took me right in and that the man helping me found a discount to use in my billing they took me right in and that the man helping me found a discount to use in my billing More

Fast friendly and concerned about my car needs moved my appointment up so the repair could be done sooner....great service appointment up so the repair could be done sooner....great service More

Our Family has purchased (4) Four New Vehicles from this dealership and (1) One Certified Pre-Owned Vehicle...Simply Put, "When You Find Something that Works, You STICK WITH IT!!!! Great Vehicles, Outstand dealership and (1) One Certified Pre-Owned Vehicle...Simply Put, "When You Find Something that Works, You STICK WITH IT!!!! Great Vehicles, Outstanding Service, The Best Mechanics "ANYWHERE!" Why would we ever go anywhere else? We have been Loyal to this dealership for Decades and will continue to be Loyal. Even "Karen" who drives me to and from home when We leave a vehicle there for Service is Absolutely One of a Kind! People Like Karen and ALL The Mechanics And Service Advsiors (Like Brad) are Hard to find these days!!! And I cannot foget All the Gals that work the desk (where I pay my bill) like Leanne and the other Gals, They are "TOPS" in my book!! BRAVO AND KUDOS TO EACH AND EVERY EMPLOYEE AT THIS DEALERSHIP!! You All are why we keep coming back year after year after YEAR!!! Thank You!! More