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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
575 Reviews

575 Reviews of AutoNation Ford Westlake - Service Center

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May 20, 2022

Efficient, fast, and accommodating. A pleasure to work with. Everything went smooth and reassuring. Bronco More

by iananthonybenavides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe (shuttle driver) and guy with glasses and mullet
May 20, 2022 -

iananthonybenavides responded

I appreciate all your help fixing the dent in the quickness and efficiency to accommodate me. I will be returning

May 20, 2022

When I was finally able to get the Appt. , (Delay of parts from Ford), it was quick - easy - completed - ready before expected, all good. More

by babinec.dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?? Do not remember.
May 22, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 20, 2022

The dealership was, as always clean and visually appealing. The staff was friendly and helpful as usual. I was able to get my car worked on and obtained some helpful information about my end of leas More

by nicolelepisto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan and Howie
May 22, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

Was taken care of quickly and work done quickly. Area was clean people were very friendly. Will return as needed. More

by erb6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 21, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 14, 2022

Very easy to schedule appointment. The staff is very friendly and professional. My car was done as promised. More

by ssantilli318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Melissa
May 17, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 12, 2022

My experience was fine. Nothing really unexpected happened. That is all. Thank you. I feel like I’m in school and have to write an essay. This is stupid. More

by Laurielou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 15, 2022 -

AutoNation Ford Westlake responded

Hi Laurielou, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2022

Everyone is professional and friendly. My questions were answered immediately. The services provided were explained and the price was fantastic. More

by Catburke16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I do not remember
May 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 11, 2022

Service was performed as expected and at a reasonable cost. Very friendly and timely in getting the work done. More

by trpoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
May 13, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

May 11, 2022

a pleasure dealing with all in the service center, everything went as planned, at Auto Nation Westlake More

by H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mihalich, Ashley Rubensaul
May 13, 2022 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2022

Dropped in no appointment Wanted to have car looked at by someone Went in to fix issue caused by NTB Melissa saw problem and squeezed me in Car was fixed quickly Will never go anywhere else! More

by Warbet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson service advisor
May 12, 2022 -

AutoNation Ford Westlake responded

Hi Warbet, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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