AutoNation Ford Westlake - Service Center

The very knowledgeable people at this dealership are keeping me on top of my maintenance and saving me money by letting me know ahead of time what to watch and take care of. That's why my 2003 ford is s keeping me on top of my maintenance and saving me money by letting me know ahead of time what to watch and take care of. That's why my 2003 ford is still running fine! Thank you, Ashely and the service team. M.M More

Worst service ever. After an oil change and tire rotation. Never adjusted air pressures in tires, so TPMS warning light came on. Never reset oil life indicator on dash f After an oil change and tire rotation. Never adjusted air pressures in tires, so TPMS warning light came on. Never reset oil life indicator on dash for computer. So then I checked oil filter and it had oil running down the sides, hand tightened 2” it turned. With the requested software update for my trailer lights, they never even checked. I’ve had to schedule an appointment at another dealership. And it’s been 5 days and not even a call to apologize or anything. Sad the lack of quality Autonation Westlake service is. More

They were amazing! They dropped me off and picked me up from work, went above and beyond! Extremely friendly They dropped me off and picked me up from work, went above and beyond! Extremely friendly More

I've been going to this dealership for years and I wouldn't go anywhere else. They do great and reliable work. wouldn't go anywhere else. They do great and reliable work. More

Fast and efficient service for the fleet vehicles. Came in for oil change but technician saw issue with the rear shocks, which were replaced under warranty. Jordan always takes good care of me when Came in for oil change but technician saw issue with the rear shocks, which were replaced under warranty. Jordan always takes good care of me when I bring in the fleet vehicles. More

Danielle was extremely professional, courteous and informative. She kept me 'in the loop' every step of the way. The work was completed 'on time' and my vehicle was ready 'as promised'. I highly re informative. She kept me 'in the loop' every step of the way. The work was completed 'on time' and my vehicle was ready 'as promised'. I highly recommend this Service Department for all your vehicle needs. More

Efficient polite nice waiting area had efficient Ford Escape service 😎 thanks for your dealerships service Escape service 😎 thanks for your dealerships service More

Had to get Key fobs programed and an oil change . They as part of there service did a safety review of my car . They found some potential safety issues which I will be getting fixed next week . They as part of there service did a safety review of my car . They found some potential safety issues which I will be getting fixed next week . More

Danielle in Service went above and beyond with her communication and by grouping service specials together to save me some money. communication and by grouping service specials together to save me some money. More

The only thing that raised concern was that I was told I needed both rear and front brakes replaced. My rear brakes were replaced a year ago and above 4". In the past a service that was not needed has never needed both rear and front brakes replaced. My rear brakes were replaced a year ago and above 4". In the past a service that was not needed has never been suggested. If it wasn't for my stepdad being a car mechanic (geographically 2 hours away), I would been really concerned since they were replaced a year ago. Anything under 4", it should be considered. More