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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
574 Reviews

574 Reviews of AutoNation Ford Westlake - Service Center

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August 11, 2022

Everyone was nice and the service was very good. Will come back for service next time I need an oil change. More

by Nini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person, don't know name
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi Nini, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2022

HAD A SERVICE APPOINTMENT IT WAS PROMPT AND THOROUGH WITH OIL CHANGE AND TIRE ROTATION ALONG WITH A INSPECTION ON MY BRAKES FILTERS ETC. TECH WAS FRIENDLY AND PLEASANT HAD A GOOD EXPERIENCE More

by dszalai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMIE AND LEANN
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2022

I am very pleased as I am always for the work and the customer service that is always a pleasure to allow you and your team to service my car 🚙 I am a valuable customer and love the care you perform on More

by Debra Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 14, 2022 -

AutoNation Ford Westlake responded

Debra, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 08, 2022

Excellent service. We needed a key to be cut and programmed on a Saturday. Ashley squeezed us into the schedule so we could go out of town for the night. We were als More

by dgno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you have any further questions, please give us a call. We're always happy to help!

August 08, 2022

Took care of my car and kept me up to date on problems. Gave me cost and time line for fixes. Car ready when promised , More

by Zebra
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 08, 2022

Ashley was very helpful when I spoke with her on the phone and also very pleasant when I went it for my appointment More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 04, 2022

Jordan was helpful and polite, got in and out in a timely fashion with a front end alignment, and noise on the driver side. More

by apursel.ppi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Aug 07, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 04, 2022

Service was excellent and completed promptly. Ashley was very good to work with and kept me informed More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 07, 2022 -

AutoNation Ford Westlake responded

Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 02, 2022

They were friendly towards me since the first phone call. They answered all my questions...even the ones I thought were on the crazy side. My car was fixed a lot faster than I expected and did a awesome job! More

by fredlvswilma05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 04, 2022 -

AutoNation Ford Westlake responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2022

They fit us the in same day we called. Everything was great, as it always has been. More

by ckatelanos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 03, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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