AutoNation Ford Westlake - Service Center

Very accomodating, very efficient. Service dept hats off to you guys behind the front line, parts dept as well with taking the order and the notice of parts arriving. Thank You I hav Service dept hats off to you guys behind the front line, parts dept as well with taking the order and the notice of parts arriving. Thank You I have no need to go else where, why ruin a great relationship. Again Thank You All More

I just feel very comfortable at the dealership. The staff is always friendly and the work is done in a timely manner. The staff is always friendly and the work is done in a timely manner. More

Ashley was my service rep and was remarkable. I had problems and she worked me in quickly. I will continue to come back for service. I had problems and she worked me in quickly. I will continue to come back for service. More

Dealer provides good services. I trust the people at the dealership to help me maintain my vehicle I trust the people at the dealership to help me maintain my vehicle More

Defective rear brakes, the rotors in both rear brakes are chewed up and rusted, front rotors look smooth and perfect. Something is off on adjustment and they gave me a lame excuse that it’s my fault because chewed up and rusted, front rotors look smooth and perfect. Something is off on adjustment and they gave me a lame excuse that it’s my fault because I don’t drive it enough. The rear brakes can’t be working at all, this is a 2019 fiesta ST with 14,000 miles. I’ve never seen rotors that look this bad under warranty and the dealership says your tough luck, why would I ever go back to them, would you? More

The service department was quiet and relaxed. Staff was attentive and friendly. Shout out to Ashley L. Staff was attentive and friendly. Shout out to Ashley L. More

I have had great service , the front staff is very friendly . I dropped my vehicle off for a oil change tire rotation etc. they had a porter take me to work , pick me up at the end of the day. It made friendly . I dropped my vehicle off for a oil change tire rotation etc. they had a porter take me to work , pick me up at the end of the day. It made getting a oil change done actually pleasurable. More

Service work was performed quickly and professionally. Service people were friendly and helpful. Very satisfied. Service people were friendly and helpful. Very satisfied. More

I had a pleasant Saturday getting my oil change at John Lance Westlake. Ashley was extremely helpful. Lance Westlake. Ashley was extremely helpful. More

Excellent service. Parts was ordered and my recall was done very fast. Everybody was very friendly. Parts was ordered and my recall was done very fast. Everybody was very friendly. More