AutoNation Ford Westlake - Service Center

I was greeted with very professional, pleasant employees. Staff was more than willing to accommodate my needs. Staff was more than willing to accommodate my needs. More

I have always been greeted by friendly workers. The people go above and beyond to help me whenever I need it. While I was there I inquired about my extended warrant status and when they could not f The people go above and beyond to help me whenever I need it. While I was there I inquired about my extended warrant status and when they could not find the answer, they called the Finance Dept and an employee found the problem and fixed it. I appreciate everyone's kindness and professionalism. I am sorry I do not have either lady's name, because they were extremely helpful. More

While needing car repairs is never good, at least it's always a good experience when we take our vehicle to AutoNation Ford Westlake. They even washed it and we only took it in for a diagnostic test. I kn always a good experience when we take our vehicle to AutoNation Ford Westlake. They even washed it and we only took it in for a diagnostic test. I know they've always washed it after servicing it, but to see that they did it after just running a diagnostic test was nice! Didn't rate the price since not sure what it's going to cost once all is said & done, but from prior experience they've been fair. More

Great front desk staff! Work was done in a timely manner. Everything was explained in detail following the work that was done. Work was done in a timely manner. Everything was explained in detail following the work that was done. More

My experience with AutoNation Ford is always good. That's why I always come back to have my Ford cars serviced. The customer service representative Ashley was very helpful and very professional. As s That's why I always come back to have my Ford cars serviced. The customer service representative Ashley was very helpful and very professional. As soon as I pulled into the service area, she came out to greet me before the service order was written up. More

I arrived a few minutes early and Harrison took my car right away. The service area was immaculate, Harrison was very polite, professional and efficient. The mechanic completed the service earlier then right away. The service area was immaculate, Harrison was very polite, professional and efficient. The mechanic completed the service earlier then promised. I trust this dealership! More

Very friendly staff and my car was done with service in an extremely timely manner an extremely timely manner More

From service the to the front desk, everyone was friendly, accommodating and understanding about my vehicle. friendly, accommodating and understanding about my vehicle. More

took 1 month to get appointment. When I called my car was NOT running....she said "Oh well" that's the only opening they has. When I called my car was NOT running....she said "Oh well" that's the only opening they has. More

The dealership had a clean facility, their estimate as to when the car would be finished was accurate. The staff was pleasant to deal with. when the car would be finished was accurate. The staff was pleasant to deal with. More