AutoNation Ford Westlake - Service Center

My service advisor was very knowledgeable and friendly. Everyone answered my questions and I had a great experience. Everyone answered my questions and I had a great experience. More

Great experience as I was well treated and I was in and out in record time. out in record time. More

Ashley was very nice but… In general communicating or contacting and coordinating with the service department is very difficult. For some reason they were not able to call my phone. Email was only way re contacting and coordinating with the service department is very difficult. For some reason they were not able to call my phone. Email was only way really worked and was very slow. Also disappointed that it took a long time to get the part that was ordered and then when I showed up the claim was revoked I do like this dealer ship but somewhat difficult More

Excellent Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

Note: Service Center is Great but Collision Center needs real help in the front office. Blasé people who seem impatient, uninterested and unfriendly. real help in the front office. Blasé people who seem impatient, uninterested and unfriendly. More

I am the most happiest and satisfied customer ever for the out standing work on my car 🚙 and the best service ever with outstanding customer service and mechanics thank you so much ☺️ keep up the good wo the out standing work on my car 🚙 and the best service ever with outstanding customer service and mechanics thank you so much ☺️ keep up the good work More

I discovered in the morning that one of my tires had a leak. The service department was able to patch my tire so that I could be on my way. leak. The service department was able to patch my tire so that I could be on my way. More

I took my 2014 Ford Fusion in for a recall. They replaced the part but forgot to call or text when the car was ready. They replaced the part but forgot to call or text when the car was ready. More

At the last minute I had to have the service department pick up the car. They were courteous and friendly pick up the car. They were courteous and friendly More

I had to get my car in earlier than my appointment and they worked with me to get my car in and out. they worked with me to get my car in and out. More