AutoNation Ford Westlake - Service Center

The service delivered by Jake was truly outstanding which is what I have come to expect over the years. It was timely and done properly. I must say that although professional, Jake was extremely friendly a is what I have come to expect over the years. It was timely and done properly. I must say that although professional, Jake was extremely friendly and pleasant. AutoNation Westlake has become my go-to dealership for service as well as sales. You just can't beat this dealership. More

Everyone was very professional. My wait time was supposed to be two hours, but turned out to be only thirty minutes. Fantastic service. My wait time was supposed to be two hours, but turned out to be only thirty minutes. Fantastic service. More

I worked with Jordan to have my car repaired at Auto Nation Westlake He was very knowledgeable and helpful Nation Westlake He was very knowledgeable and helpful More

Went in for a scheduled oil change. Service had me out within 1 hour! Convenient location for me! Service had me out within 1 hour! Convenient location for me! More

We have been going to AutoNation for over 20 years. Each time we were welcomed and not ever high pressured - our sales experiences were always conducted professionally and patiently. We have never cons Each time we were welcomed and not ever high pressured - our sales experiences were always conducted professionally and patiently. We have never considered any other car dealership. More

Scheduling an appointment 5 weeks in advance for a specific time and then the simple service took 5 hours. That is very frustrating and insulting that I scheduled my day around the service department specific time and then the simple service took 5 hours. That is very frustrating and insulting that I scheduled my day around the service departments schedule and then it is completed or even started for over 2 hours. Get rid of scheduling and just ask to have the car dropped off for the day. The quality of work was fine. To much service desk resource for the work. More

This is a wonderful dealership mostly because of the service they provide. Every member of the team is gracious and helpful. Keeps you going back year after year. service they provide. Every member of the team is gracious and helpful. Keeps you going back year after year. More

Kind, courteous, professional service is the normal way of business at AutoNation, I’ve just come to expect it with every visit. of business at AutoNation, I’ve just come to expect it with every visit. More

sevice was great people friendly and polite car was done on time and in great order done on time and in great order More

Staff is friendly and knowledgeable. Jordan noticed that my car had some small dings and advised me (I couldn't remember) that I had purchased the Dings & Dents coverage to have them fix Jordan noticed that my car had some small dings and advised me (I couldn't remember) that I had purchased the Dings & Dents coverage to have them fixed for free. All services were done well and in the time quoted. I've been a loyal customer of AutoNation for over 12 years. In that time, I've purchased two excellent cars and always receive top notch service! More