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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
574 Reviews

574 Reviews of AutoNation Ford Westlake - Service Center

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November 07, 2022

Excellent service! Highly recommended!!! Service with a smile and excellent staff. Try it out today! More

by Justinsmalley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

November 07, 2022

Autonation is Honest, Efficient, works hard to please, is clean and trustworthy. They are the only place I’ll take my car for service. More

by Galluba1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 04, 2022

We utilize the dealership for our Fleet vehicles and are quite satisfied with the service in its entirety. The staff certainly is knowledgeable and the work performed by your service techs is first-rate. Th More

by dweybrecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordon Looney
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2022

Jordan in service department went above and beyond and was a tremendous help in getting my car fixed. More

by loud_girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

Excellent service ,honest. Trust worthy., very knowledgeable in pricing for repairs in today's market. My service advisor, Jordan L. , was great. He explained to me what parts More

by bbretz928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2022

always courteous, no push to do service not overdue yet. I and my concerns felt "addressed". More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't tmember name but the rep who wrote it up was fabulous., Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi Char, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 03, 2022

Everyone was very professional. My wait time was supposed to be two hours, but turned out to be only thirty minutes. Fantastic service. More

by dapnjap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

The service delivered by Jake was truly outstanding which is what I have come to expect over the years. It was timely and done properly. I must say that although professional, Jake was extremely friendly a More

by resilient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

I worked with Jordan to have my car repaired at Auto Nation Westlake He was very knowledgeable and helpful More

by pmsmith415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I also worked with Jordan who was very helpful also, Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Nov 14, 2022 -

pmsmith415 responded

I do most of my car repairs with autonation they're very knowledgeable and helpful

November 02, 2022

Went in for a scheduled oil change. Service had me out within 1 hour! Convenient location for me! More

by csmink07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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