AutoNation Ford Westlake - Service Center
Westlake, OH
574 Reviews of AutoNation Ford Westlake - Service Center
I was disappointed. Dropped my vehicle off for routine maintenance service. I have the service warranty and the vehicle has 34K+ miles. I dropped it off the night befo Dropped my vehicle off for routine maintenance service. I have the service warranty and the vehicle has 34K+ miles. I dropped it off the night before. When I picked it up, my Ford Pass still said I needed an oil change; the oil life indicator was not reset (assuming they actually changed the oil). Tires appeared to be rotated but I needed to stop on the way home to fill the tires. Tire pressure was 26 on one tire and 27 on the other three. Should be 33 cold. The vehicle was not washed either, which it usually is. Very disappointing service. I have usually had a good experience at this dealership in the past. More
Excellent service, 10 star! Clean customer service area, Quick service, in a timely matter, thank you Sandy for fitting us in, you are fantastic asset to Auto Nation Clean customer service area, Quick service, in a timely matter, thank you Sandy for fitting us in, you are fantastic asset to Auto Nation More
Asheley always does an excellent job. Keeps me informed and explains results thoroughly. Always a pleasure dealing with her. And Joey is great to work with when he arrives to pick up and Keeps me informed and explains results thoroughly. Always a pleasure dealing with her. And Joey is great to work with when he arrives to pick up and return my extra wheels More