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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
574 Reviews

574 Reviews of AutoNation Ford Westlake - Service Center

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November 16, 2022

Prompt service Cordial team Completed scheduled in very timely manner Checked tires All good Thanks More

by tkj0513
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and craig
Nov 20, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 15, 2022

I was disappointed. Dropped my vehicle off for routine maintenance service. I have the service warranty and the vehicle has 34K+ miles. I dropped it off the night befo More

by sixoaks
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

November 15, 2022

Have been taking my car to the dealership for many years. Dave Salomon is a great sales man. Service department is great. More

by toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hi Toni, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 15, 2022

The staff was awesome and give all a thumbs up give all a pay raise More

by BlondeGirl2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 14, 2022

Excellent service, 10 star! Clean customer service area, Quick service, in a timely matter, thank you Sandy for fitting us in, you are fantastic asset to Auto Nation More

by Tgspiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy, Dave
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 14, 2022

Asheley always does an excellent job. Keeps me informed and explains results thoroughly. Always a pleasure dealing with her. And Joey is great to work with when he arrives to pick up and More

by DRCOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asheley, Joey
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 11, 2022

Even though recalls have filled their schedule, they got me in. I have been a good customer and was treated like one. More

by Headman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 19, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Jacob was very professional. Great customer service all around. I would highly recommend AutoNation Westlake . More

by DanW.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 10, 2022

Service date 11-9-22. Jordan and team did a great job. Service is a tough business and they work hard to make it go well. More

by socialdfan216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 18, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 08, 2022

I had a thoroughly enjoyable experience. I found the associates to be professional and prompt in completing their work. More

by Ck310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 16, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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