AutoNation Ford Westlake - Service Center
Westlake, OH
574 Reviews of AutoNation Ford Westlake - Service Center
My only complained is my tires were rotated, when I got the car back my tires only had 21 pounds of pressure. I would have thought that would have been checked. the car back my tires only had 21 pounds of pressure. I would have thought that would have been checked. More
Thank you for a great experience! Ashley, approachable, kind, understanding, and easy to talk to. My driver Joe was kind and accommodating to getting me to and from the service center Ashley, approachable, kind, understanding, and easy to talk to. My driver Joe was kind and accommodating to getting me to and from the service center. More
I’ve been going to John lance ford (auto nation) for over 25 yrs. I like the service and personnel. They are kind and helpful and my car gets the best service. 25 yrs. I like the service and personnel. They are kind and helpful and my car gets the best service. More
Currently the truck is being tested for oil consumption. Glad I went to Autonation for an oil change. Glad I went to Autonation for an oil change. More
As Usual, Ashley is great example of what customer service is supposed to look like. She always takes such good care of our family of Ford cars. Service team is excellent at AutoNation Westlake! service is supposed to look like. She always takes such good care of our family of Ford cars. Service team is excellent at AutoNation Westlake! More
Sales staff and service department are both excellent. Ashley Ruebensaal in the service department is friendly and informative through the whole service process. Ashley Ruebensaal in the service department is friendly and informative through the whole service process. More
Dropped car off unannounced with tire and brake issues. Service personnel were very busy, but took time to listen to my problem and write the repairs up. Took care of the issues, kept me updated . Excellen Service personnel were very busy, but took time to listen to my problem and write the repairs up. Took care of the issues, kept me updated . Excellent customer service. More
I took my car in for a safety call and it was taken in right away the person I was supposed to see was not there at the time but there was another lady there and she took me right away got me and think of right away the person I was supposed to see was not there at the time but there was another lady there and she took me right away got me and think of me a ride home call me within an hour my vehicle was ready very pleased with them thank you so very much More
Service Advisor Jordan always gets my vehicle in quickly and repairs complete by the promised time. AutoNation Ford Westlake is my go to for all vehicle needs. and repairs complete by the promised time. AutoNation Ford Westlake is my go to for all vehicle needs. More