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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
578 Reviews

578 Reviews of AutoNation Ford Westlake - Service Center

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January 05, 2023

Everything went perfect in my recent service appt at this dealership. Ashley and Jordan were especially helpful in all regards. More

by virg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Jordan
Jan 09, 2023 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

I am very pleased with the results from my appt at the Ford dealership Wednesday. More

by Jbbreb2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 09, 2023 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 02, 2023

Service was done right in a timely and professional manner. Will not hesitate to return again for our vehicle needs. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley L
Jan 05, 2023 -

AutoNation Ford Westlake responded

Hello Joe, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

December 23, 2022

I brought my vehicle in for recall work. The work was completed well within the time I was quoted by Jordan. I have always been happy with the service department at AutoNation Westlake. More

by barb8w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Dec 26, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 23, 2022

I had an excellent experience at AutoNation Ford Westlake. Jordan Looney went out of his way to provide transportation for me to go home while the work was being done and to have me picked up. He More

by thsales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Looney was the Service Advisor.
Dec 26, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 21, 2022

Dealer is nice and clean and the employees are courteous and professional. It may have been a busy time but it was a little chaotic. Overall, I would recommend. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 24, 2022 -

AutoNation Ford Westlake responded

Hi Ryan, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 21, 2022

Original customer service rep tied up with a complicated issue and other re stepped in, signed me in and I was out of there 40 minutes later. Excellent! More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman second desk
Dec 24, 2022 -

AutoNation Ford Westlake responded

Hi Terry, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 19, 2022

The dealership does pretty well but the service and follow-through of the representative (Ashley Langlois) that worked with me was stellar! More

by cooky369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Langlois
Dec 22, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 13, 2022

I love ❤️ you AutoNation and my 🚙 loves you more you give her the best service and I really appreciate yall so much and I salute the best mechanics ☺️☺️☺️☺️☺️☺️☺️☺️☺️☺️ thank you so much keep up the gre More

by Debra Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and Dave Solomon
Dec 15, 2022 -

AutoNation Ford Westlake responded

Hi Debra, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 13, 2022

Ashley and the Ford team were great to work with! I will definitely bring my vehicle back to this location for service More

by gosmith92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 15, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

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