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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
574 Reviews

574 Reviews of AutoNation Ford Westlake - Service Center

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January 16, 2023

Took car in fir recall, then was informed of a rear suspension problem, they were able to fix that day, repairs were made and was very happy. More

by Djcentineo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were all helpful
Report | Print
Jan 19, 2023 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 13, 2023

The service department does an excellent job. But I had a bad experience with the sales department in 2021. Will not again lease my next car from the sales department. More

by Gardner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Report | Print
Jan 20, 2023 -

AutoNation Ford Westlake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Westlake. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (440) 296-3019 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 13, 2023

This is a good shop. Lots of new people but they are working hard to learn the job. They are working to make customer service and quality work priorities More

by Mr. H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jan 19, 2023 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

January 12, 2023

One of the best dealerships I’ve ever had the pleasure of dealing with. Being from the area and recently moving to Kentucky the automation dealerships in this area around Cleveland Ohio are some of the absol More

by Brett Addington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Report | Print
Jan 17, 2023 -

AutoNation Ford Westlake responded

Hi Brett, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2023

Amazing service and people Fast service Accommodating Absolutely enjoyed the entire experience Would recommend to everyone More

by antonynj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley (amazing!)
Report | Print
Jan 18, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Been buying and leasing cars and trucks for many years service always good lot of good cars More

by l.kurz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Lyons
Report | Print
Jan 11, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 05, 2023

I am very pleased with the results from my appt at the Ford dealership Wednesday. More

by Jbbreb2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 09, 2023 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2023

Everything went perfect in my recent service appt at this dealership. Ashley and Jordan were especially helpful in all regards. More

by virg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Jordan
Report | Print
Jan 09, 2023 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 02, 2023

Service was done right in a timely and professional manner. Will not hesitate to return again for our vehicle needs. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley L
Report | Print
Jan 05, 2023 -

AutoNation Ford Westlake responded

Hello Joe, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

December 23, 2022

I brought my vehicle in for recall work. The work was completed well within the time I was quoted by Jordan. I have always been happy with the service department at AutoNation Westlake. More

by barb8w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Report | Print
Dec 26, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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