Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
578 Reviews

578 Reviews of AutoNation Ford Westlake - Service Center

Sort by
January 24, 2023

Friendly. Service was expedited as soon as I arrived. Nice clean waiting area. In and out in reasonable time. More

by Rcknrbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 27, 2023 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

As usual the service was done as quickly as possible. Pleasant and helpful people AS always More

by sunshine102214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
Jan 25, 2023 -

AutoNation Ford Westlake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 20, 2023

Helpful and nice and very informative about everything I had a nice experience overall and More

by Nicolemariekostya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 24, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 17, 2023

Great service with their customers. Excellent reps. Very nice and pleasant people that work here. Ashley and Danielle were great More

by salemms95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, Ashley
Report | Print
Jan 20, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We are happy to pass along your comments to Ashley & Danielle here at AutoNation Ford Westlake! Drive safe, and we'll see you on the road.

January 16, 2023

Took car in fir recall, then was informed of a rear suspension problem, they were able to fix that day, repairs were made and was very happy. More

by Djcentineo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were all helpful
Report | Print
Jan 19, 2023 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 13, 2023

The service department does an excellent job. But I had a bad experience with the sales department in 2021. Will not again lease my next car from the sales department. More

by Gardner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Report | Print
Jan 20, 2023 -

AutoNation Ford Westlake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Westlake. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (440) 296-3019 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 13, 2023

This is a good shop. Lots of new people but they are working hard to learn the job. They are working to make customer service and quality work priorities More

by Mr. H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jan 19, 2023 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

January 12, 2023

One of the best dealerships I’ve ever had the pleasure of dealing with. Being from the area and recently moving to Kentucky the automation dealerships in this area around Cleveland Ohio are some of the absol More

by Brett Addington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Report | Print
Jan 17, 2023 -

AutoNation Ford Westlake responded

Hi Brett, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 12, 2023

Amazing service and people Fast service Accommodating Absolutely enjoyed the entire experience Would recommend to everyone More

by antonynj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley (amazing!)
Report | Print
Jan 18, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 06, 2023

Been buying and leasing cars and trucks for many years service always good lot of good cars More

by l.kurz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Lyons
Report | Print
Jan 11, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

1
...
11
12
13
...
58