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AutoNation Ford Westlake - Service Center

Westlake, OH

4.5
574 Reviews

574 Reviews of AutoNation Ford Westlake - Service Center

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February 10, 2023

Employees were very helpful & pleasant. I have been coming to this dealership for approximately 10 years & have recommended to others. More

by Lindakassovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t have receipt with me. The young man at the service desk was very nice & helpful.
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Feb 13, 2023 -

AutoNation Ford Westlake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 08, 2023

Great service from sales to service department. I've purchased 25 cars from this dealership over the last thirty years. They keep me coming back by treating me right. I appreciate the service and t More

by jayflack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Feb 11, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 08, 2023

Everyone was helpfully and respectful. Everyone wanted to make sure I had the best experience possible. More

by jkrist46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 11, 2023 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

February 04, 2023

My service advisor was really helpful and accommodating to my schedule. Appreciated the detailed inspection report More

by jenanoffke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley R
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Feb 08, 2023 -

AutoNation Ford Westlake responded

Hi, we're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2023

Every time we’ve dealt with them, whether buying a vehicle or having service done to a vehicle, the staff have all been extremely friendly and helpful. More

by liz.hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy, Joshua
Report | Print
Feb 08, 2023 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

AutoNation had easy access and availability. They were prompt and thorough even with my many questions. I trusted that they would handle my vehicle properly as it was kept overnight. They were t More

by Pleased customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leron
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Jan 25, 2023 -

Pleased customer responded

Thank you Ford!

January 24, 2023

Friendly. Service was expedited as soon as I arrived. Nice clean waiting area. In and out in reasonable time. More

by Rcknrbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 27, 2023 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

As usual the service was done as quickly as possible. Pleasant and helpful people AS always More

by sunshine102214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Jan 25, 2023 -

AutoNation Ford Westlake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 20, 2023

Helpful and nice and very informative about everything I had a nice experience overall and More

by Nicolemariekostya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jan 24, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 17, 2023

Great service with their customers. Excellent reps. Very nice and pleasant people that work here. Ashley and Danielle were great More

by salemms95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle, Ashley
Report | Print
Jan 20, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We are happy to pass along your comments to Ashley & Danielle here at AutoNation Ford Westlake! Drive safe, and we'll see you on the road.

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