AutoNation Ford Westlake - Service Center

Ashley and Dustin in the service department are always delightful. My Mustang is taken very good care of and services are done in a timely manner. delightful. My Mustang is taken very good care of and services are done in a timely manner. More

Great communication from my service advisor (Danielle). Friendly and efficient porter service. I'll be back. Friendly and efficient porter service. I'll be back. More

Ashley, her sister and the service staff have been a huge help with making sure I get the service that my vehicle needs. I will be coming back for more service in the future. help with making sure I get the service that my vehicle needs. I will be coming back for more service in the future. More

Great customer service. Addressed recall items and also noted items that another dealership failed to bring to my attention. Will be coming back. Addressed recall items and also noted items that another dealership failed to bring to my attention. Will be coming back. More

Service was great, and customer service was very courteous and helpful. Very attentive and accommodating courteous and helpful. Very attentive and accommodating More

AutoNation Ford Westlake's Service Department has a team of people working together seamlessly to provide a personalized and satisfying experience for the customer. Finding this business was a happy discove of people working together seamlessly to provide a personalized and satisfying experience for the customer. Finding this business was a happy discovery in a world where I've found dealerships to be in the service business for themselves, to make their numbers with the customer being just another one of those numbers. I have confidence that my Ford gets the same careful attention that the front of the house gives to me. I will bring my car to AutoNation Ford Westlake's Service Department every 5,000 miles. More

I needed to get my Ford Fusion checked out before a road trip and they got me in right away. I picked up the car in a few hours too. Also, they found a brake light that was out, which I'd never find on my o trip and they got me in right away. I picked up the car in a few hours too. Also, they found a brake light that was out, which I'd never find on my own. I greatly appreciate the excellent service that I receive at AutoNation Ford, especially from Dustin Hamilton! More

The service is always good, the representatives are professional and answer questions completely and understandably. The waiting area is clean. professional and answer questions completely and understandably. The waiting area is clean. More

It was thanks to Allan Pena that prompted me to provide 4 stars on my review. The one real problem with the service department is the pricing. Even with coupons, it is still an expensive experience. There stars on my review. The one real problem with the service department is the pricing. Even with coupons, it is still an expensive experience. There were other issues that the car is having that I could not afford to have dealt with at Autonation. I may eventually end up trading the car in. Not sure if I will be doing that at Autonation. More

You should know that your service representative, Jordan, is a very professional and competent individual who interacts with customers in a manner that makes them feel comfortable in the knowledge that their is a very professional and competent individual who interacts with customers in a manner that makes them feel comfortable in the knowledge that their vehicle is in the best possible hands. Congratulations to AutoNation on its hiring of first class personnel. More