AutoNation Ford Westlake

Excellent experience Diana listened to my needs and preferences and she and her team got me the car I wanted at the price I wanted I love my Escape! Diana listened to my needs and preferences and she and her team got me the car I wanted at the price I wanted I love my Escape! More

Best vehicle buying experience in many years Hans wimmer is my salesman. He was very patient. His knowledge of the F-150 was excellent. Put all my options in black and white and let me take my ti Hans wimmer is my salesman. He was very patient. His knowledge of the F-150 was excellent. Put all my options in black and white and let me take my time to decide which best fit my needs. I would highly recommend him. More

Fantastic! Love this place! I've been going to Autonation for years now and their Service Dept is fantastic!. Brenda and John always work to give the best servic Love this place! I've been going to Autonation for years now and their Service Dept is fantastic!. Brenda and John always work to give the best service on the cars I've brought in and I bring in old and classic cars and they still manage to get it right, don't cut corners and the price, for the large amount of work I usually ask to have done, is reasonable. I strongly recommend. More

Hello? Hello? Goodbye. Called for service - transferred twice - could not answer simple question - transferred again - click, click, voicemail. Hung up. I do not have time Called for service - transferred twice - could not answer simple question - transferred again - click, click, voicemail. Hung up. I do not have time for people who don't care about how they treat people - face-to-face, or on the phone. More

Professional/ Stress Free Car Buying Experience Hans Wimmer is a great salesman. Very patient. Very knowledgeable. I feel I got a good deal on my trade-in and he kept my payment below my pain thres Hans Wimmer is a great salesman. Very patient. Very knowledgeable. I feel I got a good deal on my trade-in and he kept my payment below my pain threshold, never higher as many car does guys might have attempted. The process was quick and efficient. If you want a new Ford, so buy from Hans. He rocks! More

My experience buying a new vehicle. Denise Kucinich worked very hard to get us the vehicle we wanted at the best price. She came in on her day off to finalize everything, She went over t Denise Kucinich worked very hard to get us the vehicle we wanted at the best price. She came in on her day off to finalize everything, She went over the operation of the vehicle and was very knowledgeable about the bells and whistles our vehicle had. We would recommend her to our family and friends and we would buy from her again in the future. More

Wonderful Experiance My family has bought cars from Bev for years. She is so helpful and caring. All the staff made my family feel welcome. They were great with my kids an My family has bought cars from Bev for years. She is so helpful and caring. All the staff made my family feel welcome. They were great with my kids and help keep them busy while we purchased our vehicle. Everyone was so wonderful and we will definitely buy all our cars from them. More

Can not repair but still charged almost $2000.00 Too my car to be repaired on the 4th. We told them it was doing the same thing it was repaired for in Sc in Sept. Told it was. Master cylinder and cos Too my car to be repaired on the 4th. We told them it was doing the same thing it was repaired for in Sc in Sept. Told it was. Master cylinder and cost $789.00. He called and said that didn't work and they had no idea what was wrong. Called later and now it is the Abs ,system and cost is up to &1950.00. Called on the 8th. And said the wrong parts had been sent and it would be ready on the 10th.Well it was ready at 9:15 on the 11th so we got someone to go with us to drive it home because being raised in the south and only being here for 5 weeks I did not want to drive in the snow. We paid the bill and started to leave and..you guessed it...the brakes still went to the floor so we had to leave it. He called later and said to pick it up tomorrow that the brakes are suppose to be like that??if those brakes are not repaired... I may have to spend my money on someone that they will listen to?????? More

Turning in lease to get another one As soon as I walked into this dealership I was greeted by Hans Wimmer, and I thought (please God, don't let me spend all day here). Well, to my surpri As soon as I walked into this dealership I was greeted by Hans Wimmer, and I thought (please God, don't let me spend all day here). Well, to my surprise, think I picked the best salesman on the floor, Hans was very knowledgeable about everything, the car in general, and talking to Hans, I was stressed at all, very relaxed. This is what I wanted from a car salesman, to treat me like he really cares, and not like I was some kind of idiot, and what I rec'd was respect, he explained everything I needed to know in detail, Hans made me feel like I've known him forever and when I was done and left, I wasn't stressed out like all other dealerships. Hans Wimmer is a true professional when selling cars, and I will tell everyone I know to head to Auto Nation if you want a good deal and look for Hans Winner! I'm completely satisfied with my salesman, service and mostly my car, I just love my 2016 Ford Fusion, it drives so smooth and you can't even hear it running. ;-) More

purchase of 3 new Transit vans On short notice worked with Diana Tait in Commercial truck sales to locate, have racks installed and delivered 3 new Ford Transit vans for our fleet. On short notice worked with Diana Tait in Commercial truck sales to locate, have racks installed and delivered 3 new Ford Transit vans for our fleet. The transaction went great and my guys really enjoy the new vans. Give her a call for your truck needs. More