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AutoNation Ford Westlake

Westlake, OH

4.6
1,040 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,040 reviews

August 10, 2021

Great experience, my 6th car from Autonation. Chad and Danny were very helpful, I would highly recommend friends and family to consider buying or leasing from them More

by Cwillis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey, Janet Zanko
Aug 13, 2021 -

AutoNation Ford Westlake responded

Cwillis, thank you for your kind review; we are happy to pass along your comments to Chad and Danny! We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

August 09, 2021

Have been taking my car there for routine maintenance. The service team is very friendly and understand my needs. I will continue to have my car serviced at AutoNation. More

by Escape2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mihalic
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2021

I had a problem with my electric steering, the found the part and ordered it, I have to go back in when they get it in. It worked out well always go back to this Ford Dealer as they know me and my car best. More

by crs8354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

AutoNation is where I will continue to have my vehicle serviced. I bought my Mach E elsewhere, and had a problem at 500 miles. Though this was warrantee work AutoNation treated me like a valued custom More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Melissa in service.
Aug 06, 2021 -

AutoNation Ford Westlake responded

Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2021

The friendliest team, easy car buying experience. Would highly recommend The Auto Nation team of WestLake as your first stop when looking for a new or used car. More

by stacyw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Frangias
Aug 09, 2021 -

AutoNation Ford Westlake responded

Hi Stacyw, thank you so much for your positive comments about AutoNation Ford Westlake! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 03, 2021

they were very good with me. I was very unhay whenewe made the deal.I gave them a check, and asked them to hold it untill I transfer funds into my checking the next day. They agreed to my request, and st More

by joecappi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I really dont want to go into that
Aug 06, 2021 -

AutoNation Ford Westlake responded

Hi, thanks for the feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (440) 296-3019 to discuss what we can do to help.

August 03, 2021

My rep Kevin was on time and stayed with the scheduled time I was given. Thanks. The location is convenient and the waiting room comfortable. More

by kunklecats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Arnold
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at AutoNation Ford Westlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2021

I've always bought my cars at auto nation, they have a staff that can't be beaten by any dealership! I've always bought fords, until Saturday, I purchased a land rover. When I test drove it, it was making More

by Maggiemay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave S
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2021

I took my truck in for scheduled preventative maintenance. I was promptly greeted by Melissa, one of the service advisors. She was polite, attentive and pleasant. The service was performed in a More

by wrathofkwan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2021

I purchase a new 2021 Ford Explorer and it will have been in the shop 30 out of the first 90 days I took ownership of the vehicle. While this may be a reflection on Ford Motor, AutoNation has been less than More

by smgambill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Greene
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

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