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AutoNation Ford Westlake

Westlake, OH

4.6
1,040 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,040 reviews

August 19, 2021

Communication from the service department was direct, prompt, professional, and informative. Information, service cost, and time requirements were communicated throughout the service process. I would re More

by JHarford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mihalich
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2021

Good people great service always has been thank you much More

by gbradick_48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Meeks always works on my car's great guy, Tom Terbrack
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

August 17, 2021

Service was great And the staff was very friendly in and out More

by dennydreher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi Dennydreher, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

August 17, 2021

Very friendly staff and did not wait too long for my oil change. Answered all my questions with a smile. The waiting room was quiet and I enjoyed that better than a tv blasting on news I don't care to he More

by calaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Bender *****
Aug 18, 2021 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 17, 2021

Robert Atkins Was great! I highly recommend him if you purchase a new vehicle there. I was in and out in 2 hours with a trade in! More

by mantha6894
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Atkins
Aug 18, 2021 -

AutoNation Ford Westlake responded

Hi Mantha, thank you so much for your positive comments about Robert. Thanks again for the recommendation, and have an amazing day!

August 14, 2021

Everyone is friendly and helpful—They just make it so easy when you bring your car in for service! More

by debw326
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Aug 16, 2021 -

AutoNation Ford Westlake responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2021

I brought my new Fusion in for routine maintenance. I was told approx 1 hr and 15 mins and they were done in 55 minutes. The car was immaculate. Kevin was so friendly and so helpful. This is my 6th ca More

by cbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Tony
Aug 16, 2021 -

AutoNation Ford Westlake responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 13, 2021

Went in for oil change. Service department personnel were friendly and helpful. Vehicle was ready when they said it would be. They even washed it. Very satisfied with the service. More

by tmyers555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mihalich
Aug 16, 2021 -

AutoNation Ford Westlake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Westlake. Feel free to stop by if you ever need any more help.

August 11, 2021

The service department is top notch! Mike was quick to get me in when I had an issue with my tire. I’m leaving on a trip and he worked me into the schedule to handle my concerns. He also had me shuttled More

by kathyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike.
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2021

Highly recommend this dealership I was helped by Vincent Highly recommend this dealership I was helped by Vincent and was very helpful and knowledgeable and knew what he was talking about. More

by Deutsch16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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