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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
693 Reviews

693 Reviews of AutoNation Ford Valencia - Service Center

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July 24, 2023

Convenient location, the lobby area is kept nice and cool during the hot summer days which makes the waiting pleasant while your car is being serviced. More

by coachlou25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Jul 28, 2023 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Good service, on time and fast. The only opportunity is the couchs on the waiting area might be updated More

by jjayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry dont recall, was a lady
Jul 24, 2023 -

AutoNation Ford Valencia responded

Hi Jjayala, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2023

Great Service ! Fast and easy couldn’t have counted on a better dealership then Autonation Ford ! Sam White was my service advisor and was very helpful to the servic More

by Ronaldavenenti12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam White
Jul 26, 2023 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

July 20, 2023

Service team at this dealership is always so helpful and prompt with friendly service. I will keep coming to this dealer for my service needs. More

by monicaperez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan and Nikki
Jul 25, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

We have purchased three vehicles here they treated us fair and square on each one. When ever service was needed it was done in a timely manner and price was fair. Yes some of the service work could hav More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Jul 20, 2023 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

I would love to receive the car with no warnings or alerts after a software update. All it takes is a little test drive. More

by Lore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 20, 2023 -

AutoNation Ford Valencia responded

Hi Lore, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

July 17, 2023

Took in for recall, rattles in the dash, and a/c fan not working correctly. The recall was done professionally and clean. The rattles in the dash were ignored and when I mentioned that they were still there More

by hot1to11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 20, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (661) 382-4700. We'd appreciate the chance to make your experience a positive one.

July 15, 2023

Service Advisor Greg is always efficient, pleasant, prompt and professional. He is my to to guy. More

by retiredafc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 18, 2023 -

AutoNation Ford Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 12, 2023

I went in for an oil change and to check my brakes, All was goo I got a call and I asked could they fill my windshield wiper reservoir? I picked up my car I was charged for wiper concentrate but no fluid c More

by galgirl814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Jul 14, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 02, 2023

The dervice was great. The price was fair and the car was done on time. The dealership also provided a ride to and from work. More

by jlzfrom818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika in service
Jul 05, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

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