AutoNation Ford Valencia - Service Center

I went in with an appointment booked online (not over the phone) and they didn’t even have it on their system so I had to wait 2-3 hours more just for an oil change. Wish there was better communication phone) and they didn’t even have it on their system so I had to wait 2-3 hours more just for an oil change. Wish there was better communication More

The service was quick and friendly. Offered shuttle ride but wasn’t necessary. Overall a good experience. Offered shuttle ride but wasn’t necessary. Overall a good experience. More

Service dept was really helpful. Good with giving updates and calling to let me know what’s happening. Good with giving updates and calling to let me know what’s happening. More

Great service as always. Sam is always very helpful every time I need to get service done Sam is always very helpful every time I need to get service done More

I went into Ford to get my new explorer serviced and while they did a great job, I was surprised to hear they don’t do car washes with their services. I went from a Hyundai of 9 years to a Ford this las while they did a great job, I was surprised to hear they don’t do car washes with their services. I went from a Hyundai of 9 years to a Ford this last year. Hyundai does complimentary car washes and a light vacuum with every service. While not required, this was always a nice touch given the techs get in and out of your car with dirty shoes and hands. I always knew my car was clean after them getting in and out since they put the paper and plastic down to protect it. One great feature of Ford service is the service to drop off your car when it’s done. They will drop off your car to you as long as it’s local. They did take a while for my car (I think they forgot about me) but it was great not having to go back to the dealership. More

Convenient location, the lobby area is kept nice and cool during the hot summer days which makes the waiting pleasant while your car is being serviced. during the hot summer days which makes the waiting pleasant while your car is being serviced. More

Good service, on time and fast. The only opportunity is the couchs on the waiting area might be updated The only opportunity is the couchs on the waiting area might be updated More

Great Service ! Fast and easy couldn’t have counted on a better dealership then Autonation Ford ! Sam White was my service advisor and was very helpful to the servic Fast and easy couldn’t have counted on a better dealership then Autonation Ford ! Sam White was my service advisor and was very helpful to the services I needed for my truck and got it done in less of time frame then was told can always rely on these guys regardless if there busy or not ! Highly Recommend thank your Autonation Ford ! More

Service team at this dealership is always so helpful and prompt with friendly service. I will keep coming to this dealer for my service needs. prompt with friendly service. I will keep coming to this dealer for my service needs. More

We have purchased three vehicles here they treated us fair and square on each one. When ever service was needed it was done in a timely manner and price was fair. Yes some of the service work could hav fair and square on each one. When ever service was needed it was done in a timely manner and price was fair. Yes some of the service work could have been done at a lower price else where but these guys stand behind their work. More