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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
693 Reviews

693 Reviews of AutoNation Ford Valencia - Service Center

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August 02, 2021

Great service and nice people I been a ford entusiast Great service and nice people I been a ford entusiast for a very long time More

by ramontok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baig Mirza, Cody Coffey
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Aug 18, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2021

The service technician was very nice. However I was surprised my car was not washed as usual. I was also surprised the person who brought my car out did not wear a mask. I drove my car home with the More

by vtabanera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 18, 2021 -

AutoNation Ford Valencia responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2021

always friendly " exceptional customer service very consistent on timing with getting repairs done. .i highly recommend stopping by for a visit or to have your vehicle repairs done .with AutoNation Va More

by victortellez2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baig Mirza, Mike Owen, Cody Coffey
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Aug 18, 2021 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

July 29, 2021

The service advisor Mike Duff was great to work with. I The service advisor Mike Duff was great to work with. I will return to the dealership the next time I need service on my Lincoln. More

by carlosbailey9307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
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Aug 13, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

Greg was very professional and thorough in addressing my auto needs. The follow up papers detailed all that was done and checked. I appreciated knowing that my car meets Ford Service Dept. standards. More

by lutschg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Sevilla
Report | Print
Aug 13, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Immediate service. Truck was done within hours of dropping off. Greg in service Greeted me. Took my concerns seriously. Issues taken care of ASAP. Excellent service. AAAAA++++ , Highly recommended. More

by towbiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hippie Ortiz, Greg Speer
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July 27, 2021

Very happy with my service! Ford representative was very knowledgeable and kind. I would rate this service a 10/10! Highly recommend to anyone who owns a Ford. More

by Roberto Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan buteyar, Roy Witmer
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Aug 13, 2021 -

AutoNation Ford Valencia responded

Hello Roberto, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 26, 2021

Service was good - a part had to be ordered and installed. No charge - thanks! I have a 29019 Ford Fusion. it was just a module. More

by janicemaseda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
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July 26, 2021

Friendly service; service needs explained well. They turned around the work promptly. Fair pricing. This is why this is my second Ford vehicle in a row. More

by me@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Report | Print
July 25, 2021

Had to bring in my truck for a recall and Morgan from service took awesome care of me. In and out in less than 1 hour. Highly recommend Morgan More

by woodchucker57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan B
Report | Print
Jul 26, 2021 -

AutoNation Ford Valencia responded

Hello We are pleased to hear you had such a positive experience with Morgan,! We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

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