AutoNation Ford Valencia - Service Center

Very respectful and kind. Listened to my request making sure it was done as asked. Overall, very friendly staff and a great experience. I would recommend them. sure it was done as asked. Overall, very friendly staff and a great experience. I would recommend them. More

It’s is very unfortunate that I have taken my car several times to get repairs at Ford Valencia and they are not willing to lower repair prices on my vehicle .also they are the only dealership that don’t hon times to get repairs at Ford Valencia and they are not willing to lower repair prices on my vehicle .also they are the only dealership that don’t honor a rental during the time car is getting repaired. I had my car in the shop and they refused to get me a rental. More

Service department was fantastic I got my expedition serviced and was on the road. Thank you mike mance!!!!! You know what customer service is all about serviced and was on the road. Thank you mike mance!!!!! You know what customer service is all about More

Greg was awesome! He helped and was kind the whole way More

Great service! Got me in and out quickly. Delivered the car faster than originally estimated. I will continue to have my Lincoln serviced at this Ford dealership. car faster than originally estimated. I will continue to have my Lincoln serviced at this Ford dealership. More

Mike Mance took care of me this last time. Great great employee who knows his stuff and cares! Great employee! Trustworthy and communicates very well! employee who knows his stuff and cares! Great employee! Trustworthy and communicates very well! More

Service was fine. I never saw the representative assigned to me but others took care of me quickly. Maintenance was performed on my vehicle in a satisfactory manner. I have owned Rangers since 1995 CE. I wil to me but others took care of me quickly. Maintenance was performed on my vehicle in a satisfactory manner. I have owned Rangers since 1995 CE. I will continue to have my vehicle serviced here. More

The staff was great and I was quickly able to get an appointment. My only issue is my car was dirty. I washed it 4 days before coming. I picked It up and I see smeared greased prints on my car and they appointment. My only issue is my car was dirty. I washed it 4 days before coming. I picked It up and I see smeared greased prints on my car and they used my windshield wipers and the newly cleaned window was now smeared. I was disappointed More

I would highly recommend this dealership to my family and friends. Experienced excellent customer service. the staff at this dealership made me feel very comfortable and confident with the service to my vehi friends. Experienced excellent customer service. the staff at this dealership made me feel very comfortable and confident with the service to my vehicle. More

Had to tow my car to service due to a brake issue. Got an email that I was late to my appointment. When I called, they said everything was fine. They had the car and my advisor would be calling. Called an email that I was late to my appointment. When I called, they said everything was fine. They had the car and my advisor would be calling. Called three more times and was told all advisors were busy. I could tell from how they were speaking to me they were hiding something. The next day, the advisor assigned to the car called and told me they had found my car in the lot. They had lost the car after the tow company had dropped it off. They tried to blame the towing company, yet somehow they had the keys to the car. No accountability from them on losing my car. More