AutoNation Ford Valencia - Service Center

My experiences with AutoNation Ford have been great, Mike Mance has been my service advisor since the beginning. Very happy I chose this dealership and mike and his service crew are fantastic. Mance has been my service advisor since the beginning. Very happy I chose this dealership and mike and his service crew are fantastic. More

I like that the Facility was large enough to drive in and out of with ease. The staff were friendly and answered questions in a friendly manner. I found them ALL quite pleasant. Service was done well. What I out of with ease. The staff were friendly and answered questions in a friendly manner. I found them ALL quite pleasant. Service was done well. What I didn’t like was the greasy hand prints in the vehicles upholstery! Had to get my spot cleanedr out and scrub. That needs to be followed up on!! More

I always receive fantastic customer service from all of your employees. Morgan was so awesome and thorough along with top notch work on my car. your employees. Morgan was so awesome and thorough along with top notch work on my car. More

I absolutely appreciated working with Sam. Car became available before promised and he was an excellent communicator. available before promised and he was an excellent communicator. More

Everyone at the dealership was very helpful! Shuttle service was fast. Cashier had my car out to me in minutes. Go see Sam in service! service was fast. Cashier had my car out to me in minutes. Go see Sam in service! More

Mike Mance is by far the best service advisor I ever worked with. He is very knowledgeable and professional. He kept me informed of the status of my repair, and made the rental car process simple and worked with. He is very knowledgeable and professional. He kept me informed of the status of my repair, and made the rental car process simple and convenient. More

I made an online appt for 9AM Monday 8/9/21. When I arrived the service entrance was packed with parked vehicles and I had no idea what to do. It was very confusing for my first visit. I waited for tw arrived the service entrance was packed with parked vehicles and I had no idea what to do. It was very confusing for my first visit. I waited for two hours for my lube/oil and tire rotation. More

I'll continue to go to this location as long as Mike Duff is there. I like that he answers the phone with "Hi Wendy"! Makes me feel like I'm getting concierge service at a Lamborghini dealership. Excellent is there. I like that he answers the phone with "Hi Wendy"! Makes me feel like I'm getting concierge service at a Lamborghini dealership. Excellent service is all I ask for (and it's what we're paying for), and I get it with Mike. If he leaves, I'll go elsewhere. More

Forward to a dealership just wanting Valencia is great Michael duff is the service writer that I always go through they not only change the oil in my vehicle they also wash it for me you tell me what othe Michael duff is the service writer that I always go through they not only change the oil in my vehicle they also wash it for me you tell me what other dealerships going to do that yes I would definitely recommend this dealership More