AutoNation Ford Valencia - Service Center

Had great customer service, were very informative and didn’t try to sell me on any unnecessary services. didn’t try to sell me on any unnecessary services. More

Great service and customer care. Everyone was very friendly. The facility was very clean and well kept friendly. The facility was very clean and well kept More

My service appointment for my Ford truck was easy and comfortable. They took my truck back right away and returned it washed and ready in an hour. I enjoyed fresh brewed Starbucks coffee and local news t comfortable. They took my truck back right away and returned it washed and ready in an hour. I enjoyed fresh brewed Starbucks coffee and local news television while I waited :-) More

Excellent service people in service department. Mike Mance made extraordinary efforts to fit me in late in the afternoon without an appointment. The shuttle service to and from the Black Bear restauran Mance made extraordinary efforts to fit me in late in the afternoon without an appointment. The shuttle service to and from the Black Bear restaurant was extremely helpful. More

I was greeted immediately when I walked in the door. They said my car would be ready in a few hours and it was. They even washed my car and had it up front when I arrived to pick it up They said my car would be ready in a few hours and it was. They even washed my car and had it up front when I arrived to pick it up More

I'm always treated like family. I am handicapped and Mike treats me as if I am his only customer. He sees to all the vehicle concerns of my car and makes sure I am comfortable and safe while waiting fo Mike treats me as if I am his only customer. He sees to all the vehicle concerns of my car and makes sure I am comfortable and safe while waiting for my car to be serviced. George the shuttle driver is kind and always professional while transporting me to and from the dealership, helps me in and out of shuttle with my mobility equipment. Each time I have my car serviced I leave with a big smile under my face mask! Great place, outstanding people and service, thank you all. More

This was my first time at the Service Department in a number of years. The folks there were very nice. I dealt with Mike M who was very personable, friendly, and helpful. I was very pleased with how t number of years. The folks there were very nice. I dealt with Mike M who was very personable, friendly, and helpful. I was very pleased with how things went and would certainly recommend this particular Ford Service Department to others. More

I have had continuous issues with my 2017 f250 diesel for the last 4 years and the problem still has not been fixed. It’s been to this dealership 3 times in 2021 for the same problem. The last time I brought the last 4 years and the problem still has not been fixed. It’s been to this dealership 3 times in 2021 for the same problem. The last time I brought it in I called the dealership multiple times and even went in twice after not hearing back from them after almost 3 weeks of calling in. More

Greg is the best. Dealing with him before his hair went gray!!In on a recall, not customers fault, Ford should pay for rental due to their faulty parts. gray!!In on a recall, not customers fault, Ford should pay for rental due to their faulty parts. More

Gregg was truly helpful. He kept me informed on my completion time & offerred me beverages while I was waiting. He had a sense of humor, so the situation was kept light. Customers appreciate this. completion time & offerred me beverages while I was waiting. He had a sense of humor, so the situation was kept light. Customers appreciate this. The price was as expected & fair. More