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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
693 Reviews

693 Reviews of AutoNation Ford Valencia - Service Center

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October 20, 2021

Great was great. He told us it would take a couple of hours. We walked to breakfast and then returned and it was ready More

by 5150deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Oct 22, 2021 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2021

Sam found the source of my check engine light and fixed it promptly. He was even able to apply a Ford hybrid warranty to it, which made it so that I got the service for free. Thanks for the great experienc More

by BM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel White
Oct 22, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 18, 2021

Greg Speer is the best service writer in your company. He deserves a income increase. He is so dedicated to his job and customers. More

by Rlaaat5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Oct 22, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! If you ever need help, just give us a call. Happy motoring!

October 18, 2021

I dropped off my car to reset the computer system, and they did an excellent job. Sam was very kind when I would call to check in on my car. My car is running smoothly. Thank you for your work ethic. More

by lourdescolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam White
Oct 22, 2021 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

They took very good care to make sure all of my concerns. Greg Spear did a wonderful job, very considerate. More

by Vickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baig Mirza, Greg Speer, Cody Coffey
Oct 19, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 12, 2021

Service Advisor Greg Speer has always correctly diagnosed issues my 20 year F-150 has had over the past several years. He has also advised me well on whether some repairs would be cost effective or not. More

by mcenov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Oct 14, 2021 -

AutoNation Ford Valencia responded

Hi, we're happy you found Greg to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2021

Great service, Mike Duff got me in and quickly while I waited, thank you for doing that More

by Mr. M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Oct 12, 2021 -

AutoNation Ford Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 09, 2021

I'm very disappointed with the service there it was my first time I go there ,I have a lincoln mkz it had a front noise I bring it there to fix ,the good thing they fixed the problem and I was happy about More

by Theo72laio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I remember no one
Oct 11, 2021 -

AutoNation Ford Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 382-4700 -- we hope to hear from you soon.

October 09, 2021

Greg is the best to work with . He makes sure to get everything you need done completed and keeps you updated More

by ryanybarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Oct 11, 2021 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

October 06, 2021

quick and efficient. was hoping that my car would have been washed, but it wasn't. otherwise I'd have given it a 5 stars. More

by mjpapkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
Oct 08, 2021 -

AutoNation Ford Valencia responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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