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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
693 Reviews

693 Reviews of AutoNation Ford Valencia - Service Center

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November 01, 2021

Service was excellent and professional. I have been using them for service for many years and have always been happy with the result. More

by dinobass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Nov 04, 2021 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 31, 2021

They do excellent work and are very honest.very friendly employees would not trust any other dealer. More

by Mustang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Nov 03, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 29, 2021

Greg Speer was very professional and Fransico did a great job on the alignment of my truck More

by Kyle D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Diaz , Greg Speer
Nov 01, 2021 -

AutoNation Ford Valencia responded

Hi Kyle, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2021

F-150 recall to reprogram CAM they said it would be done in 2 hrs. And they would call me. I waited and waited but no call. I called them over and over but they kept sending me to service desk voicemail bec More

by Dennis_k_hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan
Oct 30, 2021 -

AutoNation Ford Valencia responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call our General Manager at (661) 382-4700 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 27, 2021

Made the appointment and they explained the service and timeline clearly and politely, was very happy they were able to complete the work slightly ahead of schedule with no surprises or hard sales pitches More

by brianyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Marone
Oct 29, 2021 -

AutoNation Ford Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 26, 2021

my service manager was excellent and proffesional and got my servpce completed in a rumely manner. More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mance
Oct 29, 2021 -

AutoNation Ford Valencia responded

Hi Ron, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2021

Great customer service, quick turnaround. Helpful with any issues that have popped up after service More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Coffey
Oct 26, 2021 -

AutoNation Ford Valencia responded

Hi Chris, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 23, 2021

I have been taking my trucks and Mustangs for service and maintenance for over 15 years ... maybe longer. Greg has been my Service Rep every time and I always request him. Greg is professional, courteous, More

by bcpccarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Oct 26, 2021 -

AutoNation Ford Valencia responded

Hi, your wonderful feedback and rating mean a lot to us. We appreciate your recommendation of AutoNation Ford Valencia and we hope to be of service again in the future.

October 22, 2021

The service there has always been great, all of the service staff is really helpful. More

by MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Oct 25, 2021 -

AutoNation Ford Valencia responded

Hi. We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2021

My customer service representative was Greg. He was courteous and very attentive on my particular issues. He kept me informed on the status of my vehicle. More

by gildelgado45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Coffey
Oct 25, 2021 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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