AutoNation Ford Valencia - Service Center

Went in for a recall issue and oil change on our Edge. Sam and the staff were great on all levels. They were very busy but the service was completed hours earlier than expected. Great customer service. Sam and the staff were great on all levels. They were very busy but the service was completed hours earlier than expected. Great customer service. More

AS always, the staff and service were expedient, competitively priced and efficiently performed. The Service technician, Mr. Mike Mance is an outstanding asset to this dealership. Always courteous a competitively priced and efficiently performed. The Service technician, Mr. Mike Mance is an outstanding asset to this dealership. Always courteous and professional. More

My vehicle went in for a recall repair and general service. The Service Manager was outstanding. service. The Service Manager was outstanding. More

Went in for scheduled recalls appt and was out within 2 hours. That’s unheard of in SoCal. hours. That’s unheard of in SoCal. More

I have been a customer of Auto Nation Ford Valencia for over 31 years and have purchased 7 cars during that time. I have been fortunate to have Greg Speer as my service advisor for over thirty years!!! I over 31 years and have purchased 7 cars during that time. I have been fortunate to have Greg Speer as my service advisor for over thirty years!!! I trust him completely and have only had positive experiences when he has been my advisor. All other staff members have also been cordial and helpful. More

I purchased my 2016 Ford Edge from this dealership because of their excellent customer service. I just a few days ago had my oil, etc, changed and new rear brake pads replaced. I also had the brake because of their excellent customer service. I just a few days ago had my oil, etc, changed and new rear brake pads replaced. I also had the brake lines recall completed. The recall has been problematic because I made an appt with what I thought was the dealership. It was a main hub number. I started to leave my car for this work and they said they didn't have the part. I waited a few more months and then went in to the dealership to make the appt to make sure they had the part. They did, but when i dropped off my car, they said they didn't have a person to install it. So I had to get a rental car. The dealership paid for it, but it's a hassle to do this. Then the rental car place had very few cars and wanted to charge me to rent a more expensive car. I know it's not the dealership's fault on that, but if I knew that they didn't have the manpower to install the recalled part I would have waited another day. They used to return my car washed too. I guess that's not done anymore? More

Brought my 2016 Ford Edge in to take care of the Brake Recall Parts that needed to be replaced. Very happy with the customer service. Recall Parts that needed to be replaced. Very happy with the customer service. More

Always great service, Greg is the man! Answers all questions and gets the job done right! Love Ford! questions and gets the job done right! Love Ford! More

Personal is nice and they know what they’re doing especially in the service department especially in the service department More

Mike Duff and the entire service staff are great, they have always treated me well have always treated me well More