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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
694 Reviews

694 Reviews of AutoNation Ford Valencia - Service Center

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November 19, 2021

Easy in and out! Service was pretty fast and very helpful. Booked online..no problems More

by CarrieC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SamWhite
Nov 24, 2021 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 18, 2021

Outstanding service. Took my truck in ASAP. Diagnosed it quick, addressed the problem, fixed it. I was in and out in under an hour. Technician was very PROFESSIONAL, great customer service. More

by towbiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hippie Ortiz, Cody Coffey, Sydney Thorp
Nov 22, 2021 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2021

Last time I was there I was called and told my car was ready our his car was not ready prior time that I checked my car I was treated very badly and is almost midnight a car wash. Not only that but there More

by strohanowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
Nov 22, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 18, 2021

I’ve always been a little bit skeptical about taking my Fords into a dealership for work, Being a hot rod gal, we usually do most of the maintenance and work on our own vehicles,when I bought my Ford edge More

by Dbshierts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I haven’t dealt with anybody else here this is not where I bought my Ford
Nov 22, 2021 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2021

Service is fast and very helpful. They also updates you regarding your vehicle. Will definitely go back there. More

by Leepipes1210
Customer Service
Recommend Dealer
Yes
Employees Worked With
Javier Alvarez
Nov 22, 2021 -

AutoNation Ford Valencia responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 16, 2021

FAST AND FRIENDILY SERVICE, SET ME UP WITH A RENTAL TRUCK FOR 10 DAYS AND MY TRUCK WAS DON IN 3 DAYS. More

by vizzapm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike duff
Nov 19, 2021 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 15, 2021

The service Department was very professional and efficient. The work was completed when they said it would be. More

by davidwsii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baig Mirza, Cody Coffey
Nov 21, 2021 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2021

Having used the service dept, Greg Speers service rep now for over twenty years I continue to trust him to see that my car is properly serviced and kept in good running order. More

by mspry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GregSpeers
Nov 17, 2021 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 13, 2021

Honest top notch service, where things get fixed the 1st time. They are fast and accommodating with my scheduling which is very helpful! More

by jjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Nov 16, 2021 -

AutoNation Ford Valencia responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2021

To begin with HONEST! Hector and Caesar are the very best and very knowledgeable. The only ones who work on my SHELBY! More

by VickiG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector and Caesar
Nov 14, 2021 -

AutoNation Ford Valencia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

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