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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
694 Reviews

694 Reviews of AutoNation Ford Valencia - Service Center

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March 05, 2022

I was able to get scheduled in for service with short notice. Service advisor was professional and communicative. Great service More

by e_perez1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Mar 08, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 03, 2022

I was very pleased with the customer service . Greg kept me informed about my car. More

by lovelypurple71
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Mar 06, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2022

I like this dealership overall but the customer service department needs some improvement. I just don't get a vibe that I'm fully welcome here. No one was rude but not friendly either. Major issue though More

by Gw_dunn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Veronica Archer
Mar 03, 2022 -

AutoNation Ford Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Valencia. If you are willing, please call our General Manager at (661) 382-4700 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Take care!

February 28, 2022

Good informed employees: work done in timely manner: helpful, polite and friendly associates Overall a very pleasant experience More

by judasgarces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 03, 2022 -

AutoNation Ford Valencia responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 27, 2022

I stopped in to make an appointment and they got me in within 3 days. The day I dropped my truck off for service it was ready earlier than I expected. More

by Laura C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Duff
Mar 01, 2022 -

AutoNation Ford Valencia responded

Hello Laura, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 25, 2022

Greg Speer is great. Always keeps me informed about my truck. He even got it washed for me and I didn't ask!! More

by kittyleigh7958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Mar 02, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 25, 2022

Service department was very friendly and all my needs were met in a timely manner. More

by FloridatoCali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service employees
Mar 01, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2022

The service department has always taken good care of my car. They are friendly and helpful. More

by Dave A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam White
Mar 01, 2022 -

AutoNation Ford Valencia responded

Hi Dave, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2022

They are very professional and polite! Excellent service! They give an close appointmen unlike different to Galpin Ford (where I bought my Ford Explorer) that told me that I would have More

by Yeni Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronika Archer, Miguel o Luis
Feb 26, 2022 -

AutoNation Ford Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2022

I have gone to a few Ford dealerships now for service. I drive about 25 miles to go to Auto Nation Ford Valencia. I do it so I can work with their service dept. specifically Mike Duffy. More

by Charles Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duffy
Feb 26, 2022 -

AutoNation Ford Valencia responded

Hi Charles, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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