AutoNation Ford Valencia - Service Center
Valencia, CA
694 Reviews of AutoNation Ford Valencia - Service Center
I like this dealership overall but the customer service department needs some improvement. I just don't get a vibe that I'm fully welcome here. No one was rude but not friendly either. Major issue though department needs some improvement. I just don't get a vibe that I'm fully welcome here. No one was rude but not friendly either. Major issue though was the guy who drove my truck to me for pickup after the service had the worst BO! My truck reeked for several minutes after. I had to open all windows and the moon roof to make it home. Just disgusting. More
I stopped in to make an appointment and they got me in within 3 days. The day I dropped my truck off for service it was ready earlier than I expected. within 3 days. The day I dropped my truck off for service it was ready earlier than I expected. More
They are very professional and polite! Excellent service! They give an close appointmen unlike different to Galpin Ford (where I bought my Ford Explorer) that told me that I would have Excellent service! They give an close appointmen unlike different to Galpin Ford (where I bought my Ford Explorer) that told me that I would have a wait of more than a month since they were very busy and that I better look for another dealer. We are very grateful for the prompt and EXCELLENT SERVICE! THANK YOU AUTO NATION FORD! More
I have gone to a few Ford dealerships now for service. I drive about 25 miles to go to Auto Nation Ford Valencia. I do it so I can work with their service dept. specifically Mike Duffy. I drive about 25 miles to go to Auto Nation Ford Valencia. I do it so I can work with their service dept. specifically Mike Duffy. More