AutoNation Ford Valencia - Service Center

Car was repaired (at least we think it is). System was overwhelmed so the car had to be there an extra day which was OK. Greg and Xavier were great in helping. System was overwhelmed so the car had to be there an extra day which was OK. Greg and Xavier were great in helping. More

I used the Ford app to make my appointment, showed up that day, they gave me a ride home, my car was ready in under 2 hours! I was very satisfied with their service and how easy it was for me. that day, they gave me a ride home, my car was ready in under 2 hours! I was very satisfied with their service and how easy it was for me. More

Mike Duff was very helpful. He explained all the repairs being done to my vehicle. Was a positive experience. He explained all the repairs being done to my vehicle. Was a positive experience. More

Excellent customer service. And they make you feel like you are important. Highly recommend the place And they make you feel like you are important. Highly recommend the place More

Sometimes Fleet repairs are difficult to get approved, not the case here. Easy scheduling appointment, Fleet repair approval done without incident and timely repairs. Thank You, not the case here. Easy scheduling appointment, Fleet repair approval done without incident and timely repairs. Thank You, More

Autonation is awesome! Arrived 20 minute's early for my appointment. Just basic service "The Works" (oil change ) had me in and on the road in less than an hour 1/2 . Awes Arrived 20 minute's early for my appointment. Just basic service "The Works" (oil change ) had me in and on the road in less than an hour 1/2 . Awesome service wait time great! Thank you Auto Nation! More

They are Useless ! ! I bought a new hybrid Ford Escape , the subwoofer make rathering noise .. they can’t fix it . After 4 visit they figure that it vibration from t ! I bought a new hybrid Ford Escape , the subwoofer make rathering noise .. they can’t fix it . After 4 visit they figure that it vibration from the tail light . And they can’t fix it . They don’t return phone calls of follow up with customers when there is a problem .. Ford make nice cars , but Valencia service department sucks … Avoid. More

I took my explorer in for rack and pinion repair. It’s was fixed and then the mechanic found a major problem. I now needed a new transmission. I’m ever so thankful I got the extended insurance policy It’s was fixed and then the mechanic found a major problem. I now needed a new transmission. I’m ever so thankful I got the extended insurance policy. Everything was covered and so was my car rental. So, 45 days later I’ve got my car back. Thank you again to Mike Duff and the Ford team. More

Had a recall made a appointment the next day. Sam took me right away and called just a few hours later it was ready. Very nice experience Sam took me right away and called just a few hours later it was ready. Very nice experience More

Mike Duff was excellent. Called when he said he would and was up front and honest about the time it would take. Called when he said he would and was up front and honest about the time it would take. More