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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
694 Reviews

694 Reviews of AutoNation Ford Valencia - Service Center

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June 19, 2022

Sam in service is awesome and always gets it done, regardless of the situation. He cares and follows through. More

by Gofasteattacos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service
Jun 20, 2022 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

June 17, 2022

Service advisor Sam has always been excellent. Car was done ahead of time. Would not hesitate to bring my car back. More

by Tim w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 20, 2022 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us, Tim! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

Greg has been my service advisor for my Ford Escape 2014. He has kept it running well all these years...Always have great experience. More

by abbyrn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Jun 17, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2022

I get the best service here. Yes they are a busy but always manage to get me in to service my car in for it's regular maintenance and service within a day or 2. Everyone here is More

by sabraz72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Jun 17, 2022 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2022

My service rep Veronica was great! She went out of her way to help me out. She helped me get some minor work done on my truck and did got it done very fast. I will definitely be asking More

by Firecity33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica
Jun 17, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2022

Just took my truck for service and everyone was very helpful. Communication is very important to me and they called, texted, and emailed me when my truck was ready for pick up. More

by Simo Rodea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember their names.
Jun 17, 2022 -

AutoNation Ford Valencia responded

Hi Simo, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 15, 2022

Shout out to Javier! Good job, Javier! Great job, Javier! Excellent job, Javier! Spectacular job, Javier! More

by Rleal1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 16, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 12, 2022

Sam provided excellant and friendly service. Performed my needed service in a timely manner. Follow up service call was appreciated. More

by jtorres1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jun 13, 2022 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Thank you so much for your feedback! We hope you have a great day!

Jun 13, 2022 -

jtorres1973 responded

THANK YOU! SEE YOU AGAIN.

June 11, 2022

The Service Department and very friendly and helpful. They make sure that your car is properly serviced. Although repair times have increased due to the COVID supply chain issues on replacement parts, m More

by Marobe940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM
Jun 13, 2022 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 10, 2022

Excellent service, friendly, courteous, and knowledgeable. It was a great experience and I appreciate them. More

by Melody_pepi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Archet
Jun 13, 2022 -

AutoNation Ford Valencia responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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