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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
698 Reviews

698 Reviews of AutoNation Ford Valencia - Service Center

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June 05, 2023

fast and courteous, friendly and kept me inform on when my care was going to be ready More

by sgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Jun 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 04, 2023

The service on my vehicle was exceptional and the communication was professional and well received. More

by ray23
Recommend Dealer
Yes
Employees Worked With
Sam White
Jun 07, 2023 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

I bought my F-150 4WD extended cab in 2014 at this dealship. I have had it servied regularly there since then. It drives like a new truck. Visiting Ford Valencia is always a pleasant experience. More

by Steve C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
Jun 06, 2023 -

AutoNation Ford Valencia responded

We are pleased to hear you had such a positive experience with us, Steve! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

Quick oil change while I waited in comfortable lounge with free Wi-Fi. Service manager came in to get me when finished. More

by andreamarks75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Jun 06, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Very courteous and professional took my truck in for and oil change and they got it done very efficiently and reasonable prices More

by allybendad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Jun 05, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 28, 2023

Our recent service experience was fast and efficient. Made an appointment to diagnose the problem and open a service ticket for our 2012 Ford Escape. Took the car home once the part was ordered and retur More

by Robin R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff
Jun 01, 2023 -

AutoNation Ford Valencia responded

Hi Robin, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 26, 2023

I had a bad experience a few months back; however, the Ford Team really did a 180 and reeled me back in. I didn’t want to come back after the issues I had before. Now I’m only going to take my vehicle her More

by jbell813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Blufton
May 31, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 24, 2023

Worst experience ever had issues with my transmission on my truck. They said they were gonna cover it a week later they called back and say they can’t this dealer if they’re not getting the money from you, More

by Juanjeep8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Huerta
Jul 27, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jul 27, 2023 -

Juanjeep8 responded

Won’t recommend this dealer no nobody.

May 12, 2023

Personal muy bien calificado. Excelente servicio. Y muy buenos negocios te ayudan de inmediato y te llevas lo que tú quieres More

by Juan pocasangre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brayan y angui
May 12, 2023 -

Juan pocasangre responded

Muy buen servicio exelente gracias

May 12, 2023 -

Juan pocasangre responded

Te ayudan en lo que realmente quieres

May 12, 2023 -

Juan pocasangre responded

Tienen variedad de carros

May 11, 2023

Excellent service ! Service Advisor Mike Duff is the best ! The car was ready sooner than expected. More

by wendy834gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duff
May 14, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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