Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
693 Reviews

693 Reviews of AutoNation Ford Valencia - Service Center

Sort by
June 12, 2023

Took longer than expected. Was told the battery is hard to remove and would have to leave the vehicle overnight??? More

by Ujavier33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Jun 15, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Gregg as always did a great job. He communicated clearly and consistently; my service was done on schedule with no issues. More

by efpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Report | Print
Jun 13, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 08, 2023

Great customer service. My advisor Eric went above and beyond to make the process as smooth as possible. More

by Efernandez0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
Report | Print
Jun 12, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

Service team is always professional and shows genuine concern. Excellent follow through and great customer experience! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Mike
Report | Print
Jun 11, 2023 -

AutoNation Ford Valencia responded

Hi Randy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

They always help me immediately when I needed my car repaired for some unknown reason that I couldn't fiqure out. They find a solution on how to repair my car More

by wyattsgrandma22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2023

fast and courteous, friendly and kept me inform on when my care was going to be ready More

by sgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Report | Print
Jun 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 04, 2023

The service on my vehicle was exceptional and the communication was professional and well received. More

by ray23
Recommend Dealer
Yes
Employees Worked With
Sam White
Report | Print
Jun 07, 2023 -

AutoNation Ford Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

I bought my F-150 4WD extended cab in 2014 at this dealship. I have had it servied regularly there since then. It drives like a new truck. Visiting Ford Valencia is always a pleasant experience. More

by Steve C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
Report | Print
Jun 06, 2023 -

AutoNation Ford Valencia responded

We are pleased to hear you had such a positive experience with us, Steve! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

Quick oil change while I waited in comfortable lounge with free Wi-Fi. Service manager came in to get me when finished. More

by andreamarks75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
Report | Print
Jun 06, 2023 -

AutoNation Ford Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Very courteous and professional took my truck in for and oil change and they got it done very efficiently and reasonable prices More

by allybendad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Report | Print
Jun 05, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

1
...
9
10
11
...
70