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AutoNation Ford Valencia - Service Center

Valencia, CA

4.6
698 Reviews

698 Reviews of AutoNation Ford Valencia - Service Center

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June 16, 2023

Great experiance with Greg Speer , great to deal with , good process in going and when service was done Greg let me know what else I needed and then we finished the process. More

by johnm23301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Speer
Jun 19, 2023 -

AutoNation Ford Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 15, 2023

Only need service about once a year. Greg always greets me like a person that is in for service all the time.Service was great and timely,shuttle was great too.Really liked discount coup More

by twograyhairs70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Speer
Jun 19, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 15, 2023

Always great service. Samuel is very professional and personable. Always feel my car is in good hands. More

by mcbarlog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel
Jun 19, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Friendly, helpful, took care of my needs, great experience. Waiting area was clean and my car was done in a timely manner while I waited More

by suzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Jun 15, 2023 -

AutoNation Ford Valencia responded

Hi Suzie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Good service work, good people, fair and on time. Recommend them to all. Thank you More

by kainzgeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronika
Jun 15, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

Took longer than expected. Was told the battery is hard to remove and would have to leave the vehicle overnight??? More

by Ujavier33
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 15, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Gregg as always did a great job. He communicated clearly and consistently; my service was done on schedule with no issues. More

by efpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Jun 13, 2023 -

AutoNation Ford Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 08, 2023

Great customer service. My advisor Eric went above and beyond to make the process as smooth as possible. More

by Efernandez0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Duarte
Jun 12, 2023 -

AutoNation Ford Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 07, 2023

Service team is always professional and shows genuine concern. Excellent follow through and great customer experience! More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Mike
Jun 11, 2023 -

AutoNation Ford Valencia responded

Hi Randy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

They always help me immediately when I needed my car repaired for some unknown reason that I couldn't fiqure out. They find a solution on how to repair my car More

by wyattsgrandma22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 09, 2023 -

AutoNation Ford Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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