AutoNation Ford Tustin - Service Center

I have been going to Tustin Auto Marion for years the service is always timely and helpful. One of the things I like best if the longevity of their Service Staff, Bob is always there answer actually lis service is always timely and helpful. One of the things I like best if the longevity of their Service Staff, Bob is always there answer actually listens and asks well informed questions. More

Bob Selff is good at what he does! He is knowledgeable and very accommodating. He is a pleasure to work with! and very accommodating. He is a pleasure to work with! More

Christian and the service team did a great job, were responsive and respectful in all communications. Very good experience from the moment I dropped off the car, as they provided me a lift home and unt responsive and respectful in all communications. Very good experience from the moment I dropped off the car, as they provided me a lift home and until I picked up the car. More

All my needs were met. Did everything I had asked. Service department was well informed and professional Service department was well informed and professional More

I would give this dealer and service department a zero if it were possible. I cannot imagine a worse experience with a recent service visit. it were possible. I cannot imagine a worse experience with a recent service visit. More

Bob Selff always has a smile, a great attitude very helpful in explaining things. I've worked with a few different people through out the years but Bob his the best!! helpful in explaining things. I've worked with a few different people through out the years but Bob his the best!! More

Technically first rate, but pricing is high and time for services is sometimes longer than promised. Personnel were friendly, helpful and competent. That's all folks. services is sometimes longer than promised. Personnel were friendly, helpful and competent. That's all folks. More

Bad because when you buy a car they offer warranty and you get there this is not cover I needed a ride home I can't spent 50 dollars on gas you get there this is not cover I needed a ride home I can't spent 50 dollars on gas More

I have never had a problem with your service department. Bob Selff is an excellent service adviser. Bob Selff is an excellent service adviser. More

Hello - I am rating a 3 because of the delay and condition of car upon return. 1. Had an appointment and arrived early. 2. 10K mile check-up and just finished a trip 3. Told 60" to 90" to whic condition of car upon return. 1. Had an appointment and arrived early. 2. 10K mile check-up and just finished a trip 3. Told 60" to 90" to which I indicated I had a Healthcare appt @ 10:30 4. No updates, communication during this time 5. at the 2' mark (from when I arrived) I sought out the service personnel 5. 10:00 had to find out status 6. 10:10 brought car around The car was not ready for me to drive: plastic, paper coverings still in place AND no wash! I received no check-out paperwork at all. I am still wondering what was done to my car. I am rating it as a 3 and still recommending because I am hopeful this was a "fluke". Please provide follow-up. my thanks Shelley More