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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

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October 20, 2021

Every experience is a superior one because of Bob Silff. He gives amazing service. The best. More

by Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob silff
Oct 24, 2021 -

AutoNation Ford Tustin responded

Hi Howard, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

October 19, 2021

Christian the service rep was friendly, attentive, and helpful. My car was finished within the time frame he told me and no major issues. Also got a car wash so that is a plus. Thank you. More

by FR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 24, 2021 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 19, 2021

Horrible experience. Took car in and asked for estimate to repair passenger interior door handle as it wouldn’t spring back into place preventing foot to lock using key fob button. I told them I thought sp More

by mike4bus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Oct 24, 2021 -

AutoNation Ford Tustin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Reach out to our manager Jeff at 714-508-2800 or via email at nicolsj@autonation.com. We hope to hear from you. Take care!

October 18, 2021

Made an appointment for an oil change. I was greeted Made an appointment for an oil change. I was greeted with friendly prompt attention with quick service. More

by K.moye.reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man
Oct 21, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! If you need more help, our team is available to talk -- safe travels!

October 18, 2021

I have never disappointed with the service that I I have never disappointed with the service that I received at this dealership. Bob Self is a true professional at his job. John Scheller More

by jdscheller47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Self
Oct 21, 2021 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 14, 2021

I am always relieved when I call for a service appointment and Bob Selff, my long-time service advisor, is there to help and guide me. He knows my 2016 Ford Fiesta very well, and he makes my visi More

by Luci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Oct 19, 2021 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

October 11, 2021

Tony was very helpful and accommodating. He even made sure to get my car washed. More

by K_marashi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bradley
Oct 14, 2021 -

AutoNation Ford Tustin responded

Hi! We're so happy Tony was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2021

Amazing , Tony the service advisor is the best highly recommend Thank you so much The Best More

by zaidahmed1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TONY
Oct 09, 2021 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 07, 2021

Amazing service dept! I highly recommend Bob, my service advisor who always tends to my car's needs so professionally, & quickly too ! More

by vbfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Weachter
Oct 09, 2021 -

AutoNation Ford Tustin responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Tustin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2021

Andrew is great. He is professional and friendly, and makes coming in for service easy. More

by ReviewedByJerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 08, 2021 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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