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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
667 Reviews

667 Reviews of AutoNation Ford Tustin - Service Center

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October 18, 2021

Made an appointment for an oil change. I was greeted Made an appointment for an oil change. I was greeted with friendly prompt attention with quick service. More

by K.moye.reyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young man
Oct 21, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! If you need more help, our team is available to talk -- safe travels!

October 18, 2021

I have never disappointed with the service that I I have never disappointed with the service that I received at this dealership. Bob Self is a true professional at his job. John Scheller More

by jdscheller47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Self
Oct 21, 2021 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 14, 2021

I am always relieved when I call for a service appointment and Bob Selff, my long-time service advisor, is there to help and guide me. He knows my 2016 Ford Fiesta very well, and he makes my visi More

by Luci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Oct 19, 2021 -

AutoNation Ford Tustin responded

Hello, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

October 11, 2021

Tony was very helpful and accommodating. He even made sure to get my car washed. More

by K_marashi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bradley
Oct 14, 2021 -

AutoNation Ford Tustin responded

Hi! We're so happy Tony was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 07, 2021

Amazing , Tony the service advisor is the best highly recommend Thank you so much The Best More

by zaidahmed1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TONY
Oct 09, 2021 -

AutoNation Ford Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 07, 2021

Amazing service dept! I highly recommend Bob, my service advisor who always tends to my car's needs so professionally, & quickly too ! More

by vbfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Weachter
Oct 09, 2021 -

AutoNation Ford Tustin responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Tustin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2021

Andrew is great. He is professional and friendly, and makes coming in for service easy. More

by ReviewedByJerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 08, 2021 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2021

It was a standard experience. I went for an oil change it worked out just as described. More

by Phoenixpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 07, 2021 -

AutoNation Ford Tustin responded

Hi, we appreciate you taking the time to leave us a response! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2021

All the staff are very friendly and helpful, but I will have to come back for a third time for same thing. The members on time but the technician doesn't show on time to appt and one time canceled, but did More

by suzannemoore1976
Recommend Dealer
Yes
Employees Worked With
N/a
Oct 07, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for taking the time to leave us feedback. Please reach out to us at (877) 357-5524 when you can so we can address this situation directly. Thank you and have a great day.

October 03, 2021

Manny was very nice. He assisted me when I arrived and kept me posted on the status of my car. More

by MSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 05, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

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