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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

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October 28, 2021

Gabriella was great and extremely helpful! The entire process was smooth and easy for service. More

by Austin.kasselmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella
Oct 29, 2021 -

AutoNation Ford Tustin responded

Hi Austin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2021

I’ve been buying and servicing my cars at Auto Nation Ford Tustin for a long time and very happy with the store and service advisor Bob Selff. They always offer exceptional customer service. Thanks More

by ammora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Oct 29, 2021 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2021

Service was outstanding my advisor was professional and kept me updated every step of the way. They offered Lyft to and from the dealer which was really convenient. More

by jasonderosa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Oct 29, 2021 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2021

Promised an oil change in 2 hours. took 4 hours. text and voice mail asking for update were not returned. last oil change at this dealer was worse as they had my car ALL day and then tried to keep car o More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
tony bradley
Oct 29, 2021 -

AutoNation Ford Tustin responded

Hello John, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can reach out to us at (877) 357-5524 -- we hope to hear from you soon.

October 26, 2021

I took my car in for several repairs the service agent Tony Bradley was great he tried to help me to get Ford to fix some electrical problems my Ford Escape has very low mileage under 40,000 and is only More

by Maribel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Bradley
Oct 29, 2021 -

AutoNation Ford Tustin responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 26, 2021

Christian did a good job with getting me in and out through my appointment. Would use the facility again, great service More

by Tabelitap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian (service department)
Oct 29, 2021 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 26, 2021

Tony was responsive and helpful. I appreciated using Lyft for my rides - so much faster! Thanks. More

by audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 29, 2021 -

AutoNation Ford Tustin responded

Hi Audrey, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Tustin. Thank you so much again for your feedback! We hope you have a great day!

October 22, 2021

Great service! Andrew got back to me quickly and gave me 15% off for having to wait when I dropped car off. More

by Paulacarleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 26, 2021 -

AutoNation Ford Tustin responded

Hi Paulacarleen, we are glad we could help! Drive safe, and we'll see you on the road.

October 22, 2021

They are always quick, thorough and give me my truck back clean and ready to go. More

by ijoe.parisi@icloud.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Blanchard
Oct 26, 2021 -

AutoNation Ford Tustin responded

Hello Audijoe, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

October 21, 2021

Andrew provided great communication and service on my repair. I will use this dealer again. More

by Wfrey44
Recommend Dealer
Yes
Employees Worked With
Andrew Corona
Oct 23, 2021 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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