AutoNation Ford Tustin - Service Center

The best dealer fast and realible service good great helpful representative on time couldn't ask for more helpful representative on time couldn't ask for more More

Excellent service my vehicle was finished before the day it was to be completed and they picked me up the same day I left my vehicle for the recall! it was to be completed and they picked me up the same day I left my vehicle for the recall! More

Service advisor leaned during the day of service that my truck needed brakes. He apparently called someone else for authority accidentally who told him NO. Now I have to bring the truck back for brakes. truck needed brakes. He apparently called someone else for authority accidentally who told him NO. Now I have to bring the truck back for brakes. More

I've been in 3 times for software updates. The first two took 2 days, the most recent took 3 days. At this rate, by the time my car is a year old, it will have spent almost 2 weeks in the shop just for soft took 2 days, the most recent took 3 days. At this rate, by the time my car is a year old, it will have spent almost 2 weeks in the shop just for software updates. The car (new) only came from the factory with one key fob. I was told me to use my phone as a key, which doesn't work (and is the reason for the most recent software update). They estimated a second key fob to be around $300, but when I came in to pick up the car, the total was $600! I never received a phone quote of the actual cost, which I would have declined had I known it was going to be that much $. If Ford wants to be a leader in EVs, they should really get their act together better than this. More

The men and women at auto nation ford are courteous and professional . The work performed on my vehicle is done quickly and done right . Thank you professional . The work performed on my vehicle is done quickly and done right . Thank you More

Gabriella was great and extremely helpful! The entire process was smooth and easy for service. process was smooth and easy for service. More

I’ve been buying and servicing my cars at Auto Nation Ford Tustin for a long time and very happy with the store and service advisor Bob Selff. They always offer exceptional customer service. Thanks Ford Tustin for a long time and very happy with the store and service advisor Bob Selff. They always offer exceptional customer service. Thanks More

Service was outstanding my advisor was professional and kept me updated every step of the way. They offered Lyft to and from the dealer which was really convenient. kept me updated every step of the way. They offered Lyft to and from the dealer which was really convenient. More