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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
670 Reviews

670 Reviews of AutoNation Ford Tustin - Service Center

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November 15, 2021

Bella was very helpful. After leaving my car in the morning. I discovered that i hard lost my wallet. I called the dealership and Bella checked my car for me and found my wallet. She was very nice and More

by all5sport
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella - very pleased with her service , Sydney Thorp
Nov 17, 2021 -

AutoNation Ford Tustin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Great service received from service advisor, Christian. Did a really good job and made good effort to get me out in a timely manner. More

by JWise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Nov 17, 2021 -

AutoNation Ford Tustin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2021

Excellent service team. My service associate handled the vehicle promptly and was honest and competent! Thanks More

by Michaele.brodie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Sydney Thorp
Nov 16, 2021 -

AutoNation Ford Tustin responded

Hi Michaele, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 12, 2021

As always my service was excellent. Thank you Bob for taking such care of me and my car. Bella you stepped in and gave me great service..thank you. More

by carileesue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Bella, Sydney Thorp
Nov 15, 2021 -

AutoNation Ford Tustin responded

Hi Carileesue, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Tustin! We look forward to your next visit! Take care!

November 11, 2021

Bella was well trained and knowledgeable. I appreciated her customer service and her support. Ask for her when you come in. More

by Donaldbaddorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bella
Nov 15, 2021 -

AutoNation Ford Tustin responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bella here at AutoNation Ford Tustin! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Very friendly and professional and fast service and very helpful asking what was eronh with my vehicles More

by Vanzu39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 15, 2021 -

AutoNation Ford Tustin responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

November 09, 2021

Daniel at Autonation Ford in Tustin was amazing, he was very helpful and answered all my questions when I took my car for service on 11/4/2021. I needed 4 tires, front and back breaks and he let me know ab More

by daisy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Z
Nov 14, 2021 -

AutoNation Ford Tustin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 06, 2021

Service Writer Bob Selff is fantastic and the primary reason that I take our 2 cars in there for service. Sales department is debatable and finance people are criminals. More

by randyhix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Selff
Nov 08, 2021 -

AutoNation Ford Tustin responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

November 05, 2021

My service advisor was Christian and he was top notch. Service was excellent and done will. More

by brooksrebecca66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
Nov 08, 2021 -

AutoNation Ford Tustin responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

November 04, 2021

They were able to schedule me for service with one days notice and completed the service in a timely manner. The staff was friendly and professional. More

by luis.a.alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of my service advisor but he went above and beyond to find the fleet card information needed to have service completed on this date.
Nov 07, 2021 -

AutoNation Ford Tustin responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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