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AutoNation Ford Tustin - Service Center

Tustin, CA

4.6
667 Reviews

667 Reviews of AutoNation Ford Tustin - Service Center

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December 27, 2021

This is my fourth oil change since I bought my truck, for the the first 3 times everything was okay, oil change, tire rotation, hey even inspection of my truck, but this time well not so good you guys didn't More

by Manongerardo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian
December 25, 2021

Always a smooth and friendly service experience. Christian, the associate that assisted me, was informative and accommodating - a pleasure to work with. More

by schinowsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
December 23, 2021

Good customer service & friendly service representative. My car was in the shop MUCH longer than I’d anticipated but Christian was communicative and called me as soon as the technician initially reviewed ev More

by Steph5933
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
December 23, 2021

I went in with a low tire pressure gauge warning light on a busy Saturday morning and despite their backup of customers with appointments David in the Sales Dept took me on. The diagnosis was a slow leak w More

by painterlya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tach
December 22, 2021

We have been coming to Autonation Ford in Tustin for many years and have always received excellent service. More

by Lisa.luna90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Shelff
December 20, 2021

I took my car for service and the experience was very good. Christian was very helpful and keep me informed on the progress. I appreciate his attentiveness and professionalism. More

by gimeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
December 19, 2021

Service Coordinator Bob Self is top notch. I highly recommend that you schedule your next Ford service visit with Bob. More

by CivCon70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 17, 2021

I needed an accurate diagnosis of my tailgate issue and repair parts needed. It was all taken care of by midmorning with the problem diagnosed and the part number needed. My husband and I were very satisfi More

by jcdreyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
December 17, 2021

Christian is professional. He did everything he said he was going to do. He made sure my car was service quickly and called me when it was finished. More

by John Ragazzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
December 16, 2021

Christian was superb in keeping me informed and discussing options in my vehicle repair. He is a fantastic service manager and I appreciate his attentiveness and professionalism. I would not hesita More

by henrytroark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Kirk
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