AutoNation Ford Tustin - Service Center

I have had nothing but problems since I bought my car back in 2019 and have had it to the dealership many times. The most recent is that it lost power while driving and then it wouldn’t go into reverse. back in 2019 and have had it to the dealership many times. The most recent is that it lost power while driving and then it wouldn’t go into reverse. I dropped it off and they said they couldn’t find the problem and gave it back to me even though it was a huge liability issue. It did the same thing the next morning so I drove it to the dealership. They “think” it might be the transmission but due to workload and parts available, it might be 2-3 months before my car is repaired. Who will make my car payment during this time?? This is unacceptable. More

This is my fourth oil change since I bought my truck, for the the first 3 times everything was okay, oil change, tire rotation, hey even inspection of my truck, but this time well not so good you guys didn't the the first 3 times everything was okay, oil change, tire rotation, hey even inspection of my truck, but this time well not so good you guys didn't honor my coupon and there was nothing done of what I just mention before More

Always a smooth and friendly service experience. Christian, the associate that assisted me, was informative and accommodating - a pleasure to work with. Christian, the associate that assisted me, was informative and accommodating - a pleasure to work with. More

Good customer service & friendly service representative. My car was in the shop MUCH longer than I’d anticipated but Christian was communicative and called me as soon as the technician initially reviewed ev My car was in the shop MUCH longer than I’d anticipated but Christian was communicative and called me as soon as the technician initially reviewed everything. More

I went in with a low tire pressure gauge warning light on a busy Saturday morning and despite their backup of customers with appointments David in the Sales Dept took me on. The diagnosis was a slow leak w a busy Saturday morning and despite their backup of customers with appointments David in the Sales Dept took me on. The diagnosis was a slow leak which could not be located for patching so I ended up two days later ordering two new tires which were put on two days later and problem solved. All was handled very efficiently. I have been going to this dealer with my C-Max for several years and am always well taken care of. More

We have been coming to Autonation Ford in Tustin for many years and have always received excellent service. years and have always received excellent service. More

I took my car for service and the experience was very good. Christian was very helpful and keep me informed on the progress. I appreciate his attentiveness and professionalism. good. Christian was very helpful and keep me informed on the progress. I appreciate his attentiveness and professionalism. More

Service Coordinator Bob Self is top notch. I highly recommend that you schedule your next Ford service visit with Bob. recommend that you schedule your next Ford service visit with Bob. More